Smartsupp live chat vs Gong io

Discover how Smartsupp live chat and Gong io compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.6 (1,209)
4.8 (6,546)

Value for Money

4.6
5.0

Ease of Use

4.4
3.2

ROI

39%
47%

Productivity

18%
89%

Support

4.0
4.8

Categories

4
10

Industries

6
68

Features

40
88

Small Businesses

15%
26%

Medium Businesses

67%
68%

Enterprise Businesses

18%
6%

Industries Comparison

Accommodation

#435
#125

Administrative

N/A
#113

Advertising

N/A
#99

Aerospace

N/A
#97

Agriculture

N/A
#130

Airlines

N/A
#79

Amusement

N/A
#75

Animal Production

N/A
#83

Arms

N/A
#81

Arts

N/A
#112

Categories Comparison

Auto Dialer

N/A
#2

Call Center Workforce Management

N/A
#4

Chatbot

#9
N/A

Conversation Intelligence

N/A
#3

Conversational AI Platform

#9
#3

Conversational Marketing Platform

#7
N/A

Customer Support

#13
N/A

Inside Sales

N/A
#5

Sales Coaching

N/A
#2

Sales Engagement Platform

N/A
#3

Features Comparison

"What If" Scenarios

N/A
#15

AI/Machine Learning

#108
#40

Activity Tracking

N/A
#50

Agent Interface

N/A
#8

Alerts/Notifications

N/A
#121

Appointment Scheduling

#73
N/A

Augmented Analytics

#8
N/A

Auto-Dialer

N/A
#15

Automated Responses

#32
N/A

Automated Routing

#29
N/A

Winners

Gong io logo

Gong io

1

Overall Winner

3
Gong io logo

Gong io

1

Reviews Winner

3
Gong io logo

Gong io

1

Value for Money Winner

3

Smartsupp live chat

1

Ease of Use Winner

3
Gong io logo

Gong io

1

Productivity Winner

3
Gong io logo

Gong io

1

Support Winner

3
Gong io logo

Gong io

1

Categories Winner

3
Gong io logo

Gong io

1

Industries Winner

3
Gong io logo

Gong io

1

Features Winner

3
Gong io logo

Gong io

1

Small Businesses Winner

3
Gong io logo

Gong io

1

Medium Businesses Winner

3

Smartsupp live chat

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

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