Smartsupp live chat vs TeamSupport

Discover how Smartsupp live chat and TeamSupport compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.6 (1,209)
4.4 (1,762)

Value for Money

4.6
3.3

Ease of Use

4.4
4.5

ROI

39%
22%

Productivity

18%
59%

Support

4.0
4.7

Categories

4
6

Industries

6
68

Features

40
59

Small Businesses

15%
13%

Medium Businesses

67%
78%

Enterprise Businesses

18%
9%

Industries Comparison

Accommodation

#435
#310

Administrative

N/A
#271

Advertising

N/A
#244

Aerospace

N/A
#252

Agriculture

N/A
#336

Airlines

N/A
#186

Amusement

N/A
#197

Animal Production

N/A
#208

Arms

N/A
#215

Arts

N/A
#262

Categories Comparison

Chatbot

#9
N/A

Complaint Management

N/A
#8

Contact Center

N/A
#9

Conversational AI Platform

#9
N/A

Conversational Marketing Platform

#7
N/A

Customer Success

N/A
#10

Customer Support

#13
#10

ITSM

N/A
#10

Service Desk

N/A
#9

Features Comparison

AI/Machine Learning

#108
N/A

Access Controls/Permissions

N/A
#202

Account Alerts

N/A
#13

Account Management

N/A
#8

Activity Dashboard

N/A
#273

Activity Tracking

N/A
#102

Agent Interface

N/A
#10

Alerts/Escalation

N/A
#41

Alerts/Notifications

N/A
#291

Analytics

N/A
#16

Winners

TeamSupport

1

Overall Winner

3

TeamSupport

1

Reviews Winner

3

Smartsupp live chat

1

Value for Money Winner

3

TeamSupport

1

Ease of Use Winner

3

TeamSupport

1

Productivity Winner

3

TeamSupport

1

Support Winner

3

TeamSupport

1

Categories Winner

3

TeamSupport

1

Industries Winner

3

TeamSupport

1

Features Winner

3

Smartsupp live chat

1

Small Businesses Winner

3

TeamSupport

1

Medium Businesses Winner

3

Smartsupp live chat

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

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