Spiceworks IT Help Desk vs TeamSupport

Discover how Spiceworks IT Help Desk and TeamSupport compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.4 (882)
4.4 (1,762)

Value for Money

4.9
3.3

Ease of Use

4.9
4.5

ROI

60%
22%

Productivity

48%
59%

Support

3.1
4.7

Categories

7
6

Industries

5
68

Features

60
59

Small Businesses

22%
13%

Medium Businesses

60%
78%

Enterprise Businesses

18%
9%

Industries Comparison

Accommodation

N/A
#310

Administrative

N/A
#271

Advertising

N/A
#244

Aerospace

N/A
#252

Agriculture

#372
#336

Airlines

N/A
#186

Amusement

N/A
#197

Animal Production

N/A
#208

Arms

N/A
#215

Arts

N/A
#262

Categories Comparison

Application Performance Management

#10
N/A

Complaint Management

N/A
#8

Contact Center

N/A
#9

Customer Success

N/A
#10

Customer Support

N/A
#10

IT Service

#8
N/A

ITSM

N/A
#10

Network Troubleshooting

#6
N/A

Server Management

#10
N/A

Server Monitoring

#9
N/A

Features Comparison

Access Controls/Permissions

#228
#202

Account Alerts

N/A
#13

Account Management

N/A
#8

Activity Dashboard

#295
#273

Activity Tracking

N/A
#102

Agent Interface

N/A
#10

Alerts/Escalation

#46
#41

Alerts/Notifications

#315
#291

Analytics

#18
#16

Asset Tracking

N/A
#44

Winners

Spiceworks IT Help Desk

1

Value for Money Winner

3

Spiceworks IT Help Desk

1

Ease of Use Winner

3

TeamSupport

1

Productivity Winner

3

Spiceworks IT Help Desk

1

Categories Winner

3

TeamSupport

1

Industries Winner

3

Spiceworks IT Help Desk

1

Small Businesses Winner

3

TeamSupport

1

Medium Businesses Winner

3

Spiceworks IT Help Desk

1

Enterprise Businesses Winner

3

Hi there, what do you need?

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