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Talkdesk vs CloudTalk

Discover how Talkdesk and CloudTalk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

3.8 (3,993)
4.2 (1,775)

Value for Money

4.2
3.6

Ease of Use

3.6
4.4

ROI

7%
13%

Productivity

19%
27%

Support

4.8
4.4

Categories

10
6

Industries

68
11

Features

80
52

Small Businesses

12%
17%

Medium Businesses

87%
75%

Enterprise Businesses

1%
8%

Industries Comparison

Accommodation

Administrative

Advertising

Aerospace

Agriculture

Airlines

Amusement

Animal Production

Arms

Arts

Categories Comparison

Auto Dialer

Call Accounting

Call Center

Call Center Workforce Management

Call Recording

Contact Center Quality Assurance

Generative AI

IVR

Predictive Dialer

Softphone

Features Comparison

API

Activity Dashboard

Adversarial Training

Agent Interface

Auto-Dialer

Automated Image & Video Editing

Automatic Call Distribution

By-Extension Reporting

CRM

Call Center Management

Winners

Talkdesk

1

Overall Winner

3

Talkdesk

1

Reviews Winner

3

Talkdesk

1

Value for Money Winner

3

CloudTalk

1

Ease of Use Winner

3

CloudTalk

1

ROI Winner

3

CloudTalk

1

Productivity Winner

3

Talkdesk

1

Support Winner

3

Talkdesk

1

Categories Winner

3

Talkdesk

1

Industries Winner

3

Talkdesk

1

Features Winner

3

CloudTalk

1

Small Businesses Winner

3

Talkdesk

1

Medium Businesses Winner

3

CloudTalk

1

Enterprise Businesses Winner

3

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