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Talkdesk vs GoTo Connect

Discover how Talkdesk and GoTo Connect compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

3.8 (3,993)
4.4 (2,049)

Value for Money

4.2
4.6

Ease of Use

3.6
3.9

ROI

7%
1%

Productivity

19%
69%

Support

4.8
4.9

Categories

10
10

Industries

68
68

Features

80
63

Small Businesses

12%
32%

Medium Businesses

87%
63%

Enterprise Businesses

1%
5%

Industries Comparison

Accommodation

#193
#273

Administrative

#183
#246

Advertising

#162
#222

Aerospace

#163
#227

Agriculture

#220
#303

Airlines

#130
#170

Amusement

#130
#177

Animal Production

#137
#188

Arms

#140
#194

Arts

#176
#236

Categories Comparison

Audio Conferencing

N/A
#4

Auto Dialer

#4
#7

Business Phone Systems

N/A
#7

Call Center

#9
N/A

Call Center Workforce Management

#5
N/A

Call Recording

#7
#9

Call Tracking

N/A
#8

Cloud Communication Platform

N/A
#7

Cloud PBX

N/A
#5

Contact Center Quality Assurance

#4
N/A

Features Comparison

API

#113
#149

Activity Dashboard

#185
#250

Adversarial Training

#6
N/A

Agent Interface

#9
N/A

Alerts/Notifications

N/A
#267

Audio/Video Conferencing

N/A
#6

Auto-Dialer

#23
#28

Automated Image & Video Editing

#5
N/A

Automatic Call Distribution

#17
#20

CRM

#125
#159

Winners

Talkdesk

1

Overall Winner

3

Talkdesk

1

Reviews Winner

3

GoTo Connect

1

Value for Money Winner

3

GoTo Connect

1

Ease of Use Winner

3

Talkdesk

1

ROI Winner

3

GoTo Connect

1

Productivity Winner

3

GoTo Connect

1

Support Winner

3

Talkdesk

1

Categories Winner

3

Talkdesk

1

Industries Winner

3

Talkdesk

1

Features Winner

3

GoTo Connect

1

Small Businesses Winner

3

Talkdesk

1

Medium Businesses Winner

3

GoTo Connect

1

Enterprise Businesses Winner

3

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