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GoTo Connect

GoTo Connect is a cloud-based meeting and collaboration platform that enables users to hold video meetings, share screens, and collaborate in real-time. It offers features such as virtual whiteboards, chat functions, and integration with popular productivity tools like Google Drive and Microsoft Office. The software also allows for seamless connectivity across devices, including desktops, laptops, tablets, and mobile phones.

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Reviews and Ratings of GoTo Connect

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G2 Rating

4.4 (1,287 Reviews)

SaasGuro Rating

Overall 4.4 (2,049 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.5 (665 Reviews)

What verified reviews from expects say about
GoTo Connect

Insights from field experts about GoTo Connect from first hand

P. Moore

GoTo Connect is a clunky and unreliable video conferencing tool with frequent connectivity issues, poor audio quality, and an awkward user interface making it difficult to navigate and conduct productive meetings.

G. Hall

I was thoroughly disappointed with GoTo Connect's constant freezing and crashing issues, which made it nearly impossible to conduct meetings and training sessions effectively. The technical support team seemed unhelpful in resolving these recurring problems.

L. Harris

I've had an incredibly smooth experience with GoTo Connect - seamless video conferencing, clear audio, and effortless screen sharing. The user interface is intuitive and navigation is a breeze. Highly recommended for remote teams and online meetings!

G. Brown

I've been impressed with GoTo Connect's seamless screen sharing and video conferencing capabilities. The intuitive interface made it easy to schedule and join meetings. The software also excelled at reducing connectivity issues, ensuring a smooth experience for all participants. Overall, I...

GoTo Connect is best fit for these top industries

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Manufacturing

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Frequently asked questions about GoTo Connect

Find answers to the most relevant queries to be able to make decisions right away.

What is GoTo Connect?

GoTo Connect is a cloud-based communication and collaboration platform that enables users to make voice calls, video meetings, and screen sharing sessions from anywhere.

How do I join a meeting in GoTo Connect?

To join a meeting, simply click on the meeting link provided by the host, enter your name, and you will be connected to the meeting via audio or video depending on your preference.

What are the system requirements for GoTo Connect?

GoTo Connect requires a modern web browser such as Google Chrome, Mozilla Firefox, or Microsoft Edge, along with a stable internet connection. For optimal performance, we recommend using a computer with at least 4GB of RAM.

Can I use GoTo Connect on my mobile device?

Yes, GoTo Connect has mobile apps for both iOS and Android devices that allow you to make calls, join meetings, and access your contacts on-the-go.

How do I add a new user to my GoTo Connect account?

You can add new users by logging into your GoTo Connect account, going to the 'Admin' section, and clicking on 'Add User'. You will then be able to enter their details and assign them any necessary permissions.

What happens if I encounter a technical issue during a meeting?

If you experience any issues during a meeting, simply click on the '?' icon in the top right corner of your screen to access our Help Center. You can also contact our support team directly for assistance.

Is GoTo Connect compliant with any security regulations?

Yes, GoTo Connect is fully compliant with GDPR and HIPAA regulations, ensuring that all user data is secure and protected.

Can I integrate GoTo Connect with other business apps?

Yes, GoTo Connect integrates seamlessly with a range of popular business apps including Salesforce, Microsoft Teams, and Google Workspace.

What kind of support does GoTo Connect offer?

GoTo Connect offers 24/7 technical support via phone, email, and live chat. We also provide online resources and guides to help you get the most out of our platform.

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