Tidio Chat vs Freshdesk

Discover how Tidio Chat and Freshdesk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.7 (2,200)
4.4 (7,180)

Value for Money

4.1
4.1

Ease of Use

3.0
3.1

ROI

11%
11%

Productivity

36%
4%

Support

4.8
4.1

Categories

4
18

Industries

49
54

Features

36
130

Small Businesses

26%
36%

Medium Businesses

57%
58%

Enterprise Businesses

17%
6%

Industries Comparison

Accommodation

N/A
#45

Administrative

N/A
#40

Advertising

#297
#33

Aerospace

#310
#31

Agriculture

#411
N/A

Amusement

#244
N/A

Animal Production

#255
N/A

Arms

#261
N/A

Arts

#324
#42

Automotive

#463
#50

Categories Comparison

Call Center

N/A
#4

Call Recording

N/A
#2

Chatbot

#7
N/A

Complaint Management

N/A
#3

Conversational AI Platform

#7
N/A

Conversational Marketing Platform

#5
N/A

Customer Communications Management

N/A
#2

Customer Engagement

N/A
#4

Customer Experience

N/A
#7

Customer Satisfaction

N/A
#5

Features Comparison

API

N/A
#31

Access Controls/Permissions

N/A
#36

Activity Dashboard

N/A
#44

Activity Tracking

N/A
#19

Alerts/Escalation

N/A
#12

Alerts/Notifications

N/A
#43

Appointment Scheduling

#66
N/A

Asset Tracking

N/A
#7

Assignment Management

N/A
#12

Audience Targeting

#51
N/A

Winners

Freshdesk logo

Freshdesk

1

Overall Winner

3
Freshdesk logo

Freshdesk

1

Reviews Winner

3

Tidio Chat

1

Value for Money Winner

3
Freshdesk logo

Freshdesk

1

Ease of Use Winner

3

Tidio Chat

1

ROI Winner

3

Tidio Chat

1

Productivity Winner

3

Tidio Chat

1

Support Winner

3
Freshdesk logo

Freshdesk

1

Categories Winner

3
Freshdesk logo

Freshdesk

1

Industries Winner

3
Freshdesk logo

Freshdesk

1

Features Winner

3
Freshdesk logo

Freshdesk

1

Small Businesses Winner

3
Freshdesk logo

Freshdesk

1

Medium Businesses Winner

3

Tidio Chat

1

Enterprise Businesses Winner

3

Hi there, what do you need?

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Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

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