Tidio is a live chat and customer messaging platform that enables businesses to engage with customers, answer questions, and resolve issues in real-time, providing personalized support across various channels including website, social media, and email.
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Tidio Chat is a live chat and messaging software that helps businesses communicate with their customers in real-time, across various platforms including website, email, and social media.
Tidio Chat works by integrating a chat widget on your website or platform, allowing visitors to initiate conversations with your support team. Our software then facilitates real-time messaging between the customer and your support staff.
Tidio Chat offers a range of features including customizable chat widget, real-time typing indicators, file sharing, integrations with popular platforms like Shopify, WordPress, and more. We also provide detailed analytics and reporting for your support team.
Yes, setting up Tidio Chat is quick and easy. Our software integrates seamlessly with most websites and platforms. Simply add our chat widget code to your site or platform, and you're ready to go!
You can customize the Tidio Chat widget by changing its colors, fonts, and layout to match your brand. We also offer various styles and templates to choose from.
Yes, Tidio Chat integrates with many popular helpdesk and support software like Zendesk, Freshdesk, and more. This allows you to connect your customer conversations to your existing support system.
Tidio Chat offers 24/7 customer support through our chat platform itself! Our team is always ready to help with any questions or concerns you may have. We also provide detailed documentation and guides for our software.
Yes, Tidio Chat prioritizes security. Our software uses industry-standard encryption protocols (HTTPS) to protect customer data and conversations.
Our pricing plans are designed to suit businesses of all sizes. We offer a free trial, as well as various paid plans with features such as unlimited chats, integrations, and more. Please visit our website for detailed pricing information.
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