Tidio Chat

Power your customer service with AI-driven live chat software, Tidio. Automate conversations, provide 24/7 support, and boost customer satisfaction with our intuitive chat solution.

Reviews and Ratings of Tidio Chat

We’ve gathered all the data so you don’t have to, making decisions simple and saving you time and money.

4.7 (2,200)

ROI

11%

Productivity

36%

Value for Money

4.1

Ease of Use

3.0

Support

4.8

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Tidio Chat Pricing Plans

Find out which pricing plan is the best fit for you.

Starter

Perfect for small teams or individuals. Respond to customers from a single inbox.

$25

Pro

Great for growing businesses. Manage conversations across multiple inboxes and integrate with other tools.

$50

Business

Ideal for larger teams or enterprises. Get advanced features, dedicated support and more.

$100

Tidio Chat Product Reviews

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What verified reviews from expects say about
Tidio Chat

Insights from field experts about Tidio Chat from first hand.

B. Torres

Tidio's chat interface is clunky and unresponsive. Integration with CRM was finicky and required manual setup for each customer. Automated responses were unreliable and often triggered incorrect messages to customers, causing frustration and loss of business.

C. Martin

"I've been using Tidio Chat for months and I'm impressed with its seamless integration, intuitive interface, and exceptional customer support. It's simplified our online interactions and provided valuable insights to optimize our business."

D. Robinson

I've been using Tidio Chat for my e-commerce website and it's been a game-changer. The user-friendly interface allows me to manage customer conversations with ease, even during peak hours. The automation features have saved me so much time, enabling me to focus on more strategic tasks. I a...

R. Brown

I've been using Tidio Chat for my business website and I'm thoroughly impressed with its capabilities. The user interface is clean and intuitive, making it a breeze to set up and navigate even for someone who's not tech-savvy like me. I love how easy it is to customize the chat widget to m...

B. Jackson

I've been using Tidio Chat for my online store and it's been a game-changer! The user interface is super intuitive and easy to navigate, even for non-techy people like me. Setting up custom chatbots was a breeze, and I love how they can be tailored to specific scenarios or customer inquiri...

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Frequently asked questions about Tidio Chat

Find answers to the most relevant queries to be able to make decisions right away.

What is Tidio Chat?

Tidio Chat is a live chat and messaging software that helps businesses communicate with their customers in real-time, across various platforms including website, email, and social media.


How does Tidio Chat work?

Tidio Chat works by integrating a chat widget on your website or platform, allowing visitors to initiate conversations with your support team. Our software then facilitates real-time messaging between the customer and your support staff.


What features does Tidio Chat offer?

Tidio Chat offers a range of features including customizable chat widget, real-time typing indicators, file sharing, integrations with popular platforms like Shopify, WordPress, and more. We also provide detailed analytics and reporting for your support team.


Is Tidio Chat easy to set up?

Yes, setting up Tidio Chat is quick and easy. Our software integrates seamlessly with most websites and platforms. Simply add our chat widget code to your site or platform, and you're ready to go!


How do I customize the Tidio Chat widget?

You can customize the Tidio Chat widget by changing its colors, fonts, and layout to match your brand. We also offer various styles and templates to choose from.


Can I integrate Tidio Chat with my existing helpdesk software?

Yes, Tidio Chat integrates with many popular helpdesk and support software like Zendesk, Freshdesk, and more. This allows you to connect your customer conversations to your existing support system.


What kind of support does Tidio Chat offer?

Tidio Chat offers 24/7 customer support through our chat platform itself! Our team is always ready to help with any questions or concerns you may have. We also provide detailed documentation and guides for our software.


Is Tidio Chat secure?

Yes, Tidio Chat prioritizes security. Our software uses industry-standard encryption protocols (HTTPS) to protect customer data and conversations.


What is the pricing plan for Tidio Chat?

Our pricing plans are designed to suit businesses of all sizes. We offer a free trial, as well as various paid plans with features such as unlimited chats, integrations, and more. Please visit our website for detailed pricing information.



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