Tidio Chat vs Zendesk

Discover how Tidio Chat and Zendesk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.7 (2,200)
4.2 (10,594)

Value for Money

4.1
3.5

Ease of Use

3.0
3.1

ROI

11%
17%

Productivity

36%
4%

Support

4.8
4.6

Categories

4
28

Industries

49
46

Features

36
192

Small Businesses

26%
10%

Medium Businesses

57%
75%

Enterprise Businesses

17%
15%

Industries Comparison

Advertising

#297
N/A

Aerospace

#310
N/A

Agriculture

#411
#52

Amusement

#244
N/A

Animal Production

#255
N/A

Arms

#261
N/A

Arts

#324
N/A

Automotive

#463
#54

Beverage

#318
#41

Biotechnology

#315
#38

Categories Comparison

CRM

N/A
#6

Call Center

N/A
#5

Call Recording

N/A
#3

Chatbot

#7
N/A

Community

N/A
#3

Complaint Management

N/A
#4

Contact Center

N/A
#4

Conversational AI Platform

#7
N/A

Conversational Marketing Platform

#5
N/A

Customer Communications Management

N/A
#3

Features Comparison

AI/Machine Learning

N/A
#18

API

N/A
#35

Access Controls/Permissions

N/A
#40

Account Alerts

N/A
#4

Account Management

N/A
#2

Activity Dashboard

N/A
#48

Activity Tracking

N/A
#21

Agent Interface

N/A
#4

Alerts/Escalation

N/A
#14

Alerts/Notifications

N/A
#47

Winners

Tidio Chat

1

Overall Winner

3
Zendesk logo

Zendesk

1

Reviews Winner

3

Tidio Chat

1

Value for Money Winner

3
Zendesk logo

Zendesk

1

Ease of Use Winner

3
Zendesk logo

Zendesk

1

ROI Winner

3

Tidio Chat

1

Productivity Winner

3

Tidio Chat

1

Support Winner

3
Zendesk logo

Zendesk

1

Categories Winner

3

Tidio Chat

1

Industries Winner

3
Zendesk logo

Zendesk

1

Features Winner

3

Tidio Chat

1

Small Businesses Winner

3
Zendesk logo

Zendesk

1

Medium Businesses Winner

3

Tidio Chat

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

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