Trustpilot vs Zonka Feedback

Discover how Trustpilot and Zonka Feedback compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.2 (321,087)
2.2 (416)

Value for Money

4.0
4.0

Ease of Use

4.4
5.0

ROI

24%
0%

Productivity

14%
7%

Support

2.4
3.0

Categories

6
5

Industries

58
9

Features

59
50

Small Businesses

23%
15%

Medium Businesses

58%
77%

Enterprise Businesses

19%
8%

Industries Comparison

Administrative

#1
N/A

Advertising

#1
N/A

Aerospace

#1
N/A

Agriculture

#2
#173

Airlines

#1
N/A

Amusement

#1
N/A

Animal Production

#1
N/A

Arts

#1
N/A

Automotive

#1
#191

Beverage

#1
N/A

Categories Comparison

Customer Experience

#1
#12

Customer Loyalty

#1
N/A

Customer Satisfaction

#1
#8

Customer Success

N/A
#6

Feedback and Performance Review

N/A
#7

NPS

#1
N/A

Net Promoter Score (NPS)

N/A
#1

Reputation Management

#1
N/A

Review Management

#1
N/A

Features Comparison

AI/Machine Learning

#1
#49

Account Management

N/A
#5

Activity Dashboard

N/A
#155

Activity Tracking

N/A
#64

Anonymous Feedback

N/A
#8

Automated Responses

#1
N/A

CES Survey Structure

#1
#6

CRM

#1
#101

CSAT Survey Structure

#1
#8

Campaign Management

#1
N/A

Winners

Trustpilot

1

Overall Winner

3

Trustpilot

1

Reviews Winner

3

Zonka Feedback

1

Value for Money Winner

3

Zonka Feedback

1

Ease of Use Winner

3

Trustpilot

1

ROI Winner

3

Trustpilot

1

Productivity Winner

3

Zonka Feedback

1

Support Winner

3

Trustpilot

1

Categories Winner

3

Trustpilot

1

Industries Winner

3

Trustpilot

1

Features Winner

3

Trustpilot

1

Small Businesses Winner

3

Zonka Feedback

1

Medium Businesses Winner

3

Trustpilot

1

Enterprise Businesses Winner

3

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