UJET vs Talkdesk

Discover how UJET and Talkdesk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.4 (1,348)
3.8 (3,993)

Value for Money

4.7
4.2

Ease of Use

3.2
3.6

ROI

15%
7%

Productivity

4%
19%

Support

4.8
4.8

Categories

1
10

Industries

4
68

Features

19
80

Small Businesses

27%
12%

Medium Businesses

53%
87%

Enterprise Businesses

20%
1%

Industries Comparison

Accommodation

N/A
#193

Administrative

N/A
#183

Advertising

N/A
#162

Aerospace

N/A
#163

Agriculture

N/A
#220

Airlines

N/A
#130

Amusement

N/A
#130

Animal Production

N/A
#137

Arms

N/A
#140

Arts

N/A
#176

Categories Comparison

Auto Dialer

N/A
#4

Call Center

N/A
#9

Call Center Workforce Management

N/A
#5

Call Recording

N/A
#7

Contact Center Quality Assurance

N/A
#4

Generative AI

N/A
#6

IVR

#22
#5

Predictive Dialer

N/A
#2

Telephony

N/A
#5

VoIP

N/A
#10

Features Comparison

API

N/A
#113

Activity Dashboard

N/A
#185

Adversarial Training

N/A
#6

Agent Interface

N/A
#9

Auto-Dialer

#47
#23

Automated Image & Video Editing

N/A
#5

Automatic Call Distribution

#37
#17

CRM

N/A
#125

Call Center Management

#48
#22

Call Disposition

#22
#6

Winners

UJET

2

Talkdesk

1

Overall Winner

3

UJET

2

Talkdesk

1

Reviews Winner

3

UJET

1

Value for Money Winner

3

UJET

2

Talkdesk

1

Ease of Use Winner

3

UJET

1

ROI Winner

3

UJET

2

Talkdesk

1

Productivity Winner

3

UJET

1

Support Winner

3

UJET

2

Talkdesk

1

Categories Winner

3

UJET

2

Talkdesk

1

Industries Winner

3

UJET

2

Talkdesk

1

Features Winner

3

UJET

1

Small Businesses Winner

3

UJET

2

Talkdesk

1

Medium Businesses Winner

3

UJET

1

Enterprise Businesses Winner

3

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