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UJET

Unlock seamless customer engagement with UJET's innovative AI-powered contact center software, delivering omnichannel experiences and exceptional support through intuitive interface.

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Reviews and Ratings of UJET

We’ve gathered all the data so you don’t have to, making decisions simple and saving you time and money.

4.4 (1,348)

ROI

15%

Productivity

4%

Value for Money

4.7

Ease of Use

3.2

Support

4.8

Usage by Business Size

27%
53%
20%

Categories - 1

AI icon IVR

Features - 19

AI icon Auto-Dialer AI icon Automatic Call Distribution AI icon Call Center Management AI icon Call Disposition AI icon Call Logging AI icon Call Monitoring
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Find features critical for making decisions

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UJET Pricing Plans

Find out which pricing plan is the best fit for you.

Starter

Perfect for small teams and startups.

$49

Growth

Ideal for growing businesses and teams.

$99

Pro

Designed for large enterprises and teams with complex workflows.

$199

UJET Product Reviews

See the platform from within the latest UJET videos.

What verified reviews from expects say about
UJET

Insights from field experts about UJET from first hand.

B. Phillips

I was thoroughly disappointed with UJET's clunky interface and lack of customization options. The automation features fell short of expectations, resulting in missed calls and delayed responses. Customer support was unhelpful and seemed disinterested.

T. Campbell

I've been blown away by UJET's seamless customer engagement platform! The intuitive interface and AI-powered automation have streamlined our support process, significantly reducing response times and escalation rates. The analytics dashboard provides actionable insights, allowing us to pro...

A. Collins

I've been using UJET for customer support and it's been game-changing. The AI-powered chat feature has reduced my team's response time by 50% and improved first-contact resolution rates significantly. Integration with our CRM was seamless and the analytics dashboard provides valuable insig...

P. Garcia

I've been thoroughly impressed with UJET's AI-powered customer support platform. The omnichannel approach and seamless integrations have streamlined our support process, allowing us to efficiently address customer inquiries across various touchpoints. The intuitive interface and robust ana...

C. Young

I've been blown away by UJET's seamless omnichannel support and AI-powered chatbots - they've streamlined our customer service process, allowing us to resolve issues faster and deliver an exceptional experience with their intuitive interface and robust analytics.

R. Scott

I've been using UJET for several months now and it's been a game-changer for our customer support team. The omnichannel platform has streamlined our interactions with customers across multiple touchpoints - phone, chat, email, and social media. I love how easily we can switch between chann...

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UJET is best fit for these top industries

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Automotive

Automotive industry software for design, production planning, and quality control. Advanced solutions to develop vehicle models, manage manufacturing processes, and ensure safety standards. Key tools for precise and reliable automotive production.

Chemical

Chemical industry software for production planning, safety monitoring, and supply chain management. Advanced solutions to oversee processes, ensure compliance, and track materials. Essential tools for reliable and safe chemical production.

Food

Food industry software for production planning, quality control, and supply chain management. Advanced solutions to monitor processes, ensure safety standards, and track inventory. Essential tools for consistent and high-quality food production.

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LiveAgent

Enhance your customer experience with LiveAgent, a powerful live chat solution that streamlines communication, boosts sales, and automates support for seamless customer interactions.

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Zendesk

Streamline customer support with Zendesk's all-in-one ticketing system, delivering omnichannel engagement and AI-powered insights to enhance user experience.

Weave

Boost productivity with Weave's innovative collaboration platform. Streamline workflows, enhance communication, and integrate seamlessly for efficient teamwork.

GoTo Connect

Enhance team collaboration with GoTo Connect's seamless video conferencing and instant messaging, integrating effortlessly with your favorite apps. A reliable choice for businesses of all sizes to connect and thrive.

Talkdesk

Boost customer satisfaction and streamline your contact center operations with Talkdesk's powerful cloud-based solution, designed to enhance agent performance and scalability for seamless customer interactions.

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Frequently asked questions about UJET

Find answers to the most relevant queries to be able to make decisions right away.

What is UJET?

UJET is a cloud-based customer communication platform that enables businesses to provide omnichannel support experiences for their customers.

How does UJET work?

UJET works by integrating with existing CRM systems and providing a single, unified interface for customer-facing teams to manage all customer interactions across multiple channels (e.g. voice, text, email, social media).

What are the benefits of using UJET?

The benefits of using UJET include improved customer satisfaction, reduced resolution times, increased first-contact resolution rates, and enhanced visibility into customer interactions.

Is UJET customizable?

Yes, UJET is highly customizable to meet the specific needs of each business. This includes branding, workflows, and integrations with existing systems.

Can I integrate UJET with my CRM system?

Yes, UJET integrates seamlessly with a wide range of popular CRM systems, including Salesforce, Dynamics, and more.

How secure is UJET?

UJET takes data security very seriously and adheres to industry-standard protocols (e.g. HIPAA, PCI-DSS) to ensure that customer data is protected.

What kind of support does UJET offer?

UJET provides comprehensive support options, including online resources, phone support, and in-person training sessions to help customers get the most out of the platform.

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