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UJET vs Zendesk

Discover how UJET and Zendesk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.4 (1,348)
4.2 (10,594)

Value for Money

4.7
3.5

Ease of Use

3.2
3.1

ROI

15%
17%

Productivity

4%
4%

Support

4.8
4.6

Categories

1
28

Industries

4
46

Features

19
192

Small Businesses

27%
10%

Medium Businesses

53%
75%

Enterprise Businesses

20%
15%

Industries Comparison

Agriculture

N/A
#52

Automotive

#854
#54

Beverage

N/A
#41

Biotechnology

N/A
#38

Broadcasting

N/A
#36

Chemical

#699
#46

Clothing

N/A
#41

Construction

N/A
#43

Defense

N/A
#38

Education

N/A
#42

Categories Comparison

CRM

N/A
#6

Call Center

N/A
#5

Call Recording

N/A
#3

Community

N/A
#3

Complaint Management

N/A
#4

Contact Center

N/A
#4

Customer Communications Management

N/A
#3

Customer Engagement

N/A
#5

Customer Experience

N/A
#8

Customer Satisfaction

N/A
#6

Features Comparison

AI/Machine Learning

N/A
#18

API

N/A
#35

Access Controls/Permissions

N/A
#40

Account Alerts

N/A
#4

Account Management

N/A
#2

Activity Dashboard

N/A
#48

Activity Tracking

N/A
#21

Agent Interface

N/A
#4

Alerts/Escalation

N/A
#14

Alerts/Notifications

N/A
#47

Winners

UJET

1

Overall Winner

3

UJET

2
Zendesk logo

Zendesk

1

Reviews Winner

3

UJET

1

Value for Money Winner

3

UJET

1

Ease of Use Winner

3

UJET

2
Zendesk logo

Zendesk

1

ROI Winner

3

UJET

1

Productivity Winner

3

UJET

1

Support Winner

3

UJET

2
Zendesk logo

Zendesk

1

Categories Winner

3

UJET

2
Zendesk logo

Zendesk

1

Industries Winner

3

UJET

2
Zendesk logo

Zendesk

1

Features Winner

3

UJET

1

Small Businesses Winner

3

UJET

2
Zendesk logo

Zendesk

1

Medium Businesses Winner

3

UJET

1

Enterprise Businesses Winner

3

Hi there, what do you need?

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I need a dental clinic software to handle, bookings and payments...

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