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Viber vs LiveChat

Discover how Viber and LiveChat compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.3 (4,220)
4.5 (1,739)

Value for Money

4.7
4.0

Ease of Use

3.3
4.3

ROI

16%
2%

Productivity

4%
54%

Support

2.5
4.0

Categories

2
5

Industries

46
68

Features

22
53

Small Businesses

34%
14%

Medium Businesses

61%
80%

Enterprise Businesses

5%
6%

Industries Comparison

Accommodation

N/A
#331

Administrative

N/A
#286

Advertising

#286
#258

Aerospace

N/A
#270

Agriculture

N/A
#356

Airlines

N/A
#197

Amusement

N/A
#209

Animal Production

N/A
#221

Arms

N/A
#227

Arts

N/A
#279

Categories Comparison

Customer Communications Management

#10
N/A

Customer Engagement

#11
#10

Customer Service

N/A
#10

Help Desk

N/A
#8

Live Chat

N/A
#10

Online CRM

N/A
#10

Features Comparison

API

N/A
#164

Access Controls/Permissions

N/A
#217

Activity Dashboard

#310
#284

Alerts/Escalation

N/A
#44

Alerts/Notifications

#329
#304

Automated Routing

N/A
#25

Autoresponders

N/A
#29

Batch Communications

#10
N/A

CRM

#196
#178

Calendar Management

N/A
#199

Winners

LiveChat

1

Overall Winner

3

Viber

1

Reviews Winner

3

Viber

1

Value for Money Winner

3

LiveChat

1

Ease of Use Winner

3

Viber

1

ROI Winner

3

LiveChat

1

Productivity Winner

3

LiveChat

1

Support Winner

3

LiveChat

1

Categories Winner

3

LiveChat

1

Industries Winner

3

LiveChat

1

Features Winner

3

Viber

1

Small Businesses Winner

3

LiveChat

1

Medium Businesses Winner

3

LiveChat

1

Enterprise Businesses Winner

3

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