Voice vs LiveAgent

Discover how Voice and LiveAgent compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

3.7 (783)
4.5 (3,774)

Value for Money

4.3
4.4

Ease of Use

4.0
4.1

ROI

5%
56%

Productivity

15%
14%

Support

4.3
3.7

Categories

3
30

Industries

39
68

Features

30
193

Small Businesses

11%
38%

Medium Businesses

69%
56%

Enterprise Businesses

20%
6%

Industries Comparison

Accommodation

#717
#76

Administrative

N/A
#68

Advertising

N/A
#58

Aerospace

N/A
#57

Agriculture

N/A
#77

Airlines

N/A
#50

Amusement

N/A
#44

Animal Production

N/A
#49

Arms

N/A
#46

Arts

N/A
#68

Categories Comparison

Business Phone Systems

N/A
#2

Call Center

N/A
#7

Call Recording

N/A
#4

Call Tracking

N/A
#2

Chatbot

N/A
#2

Cloud Communication Platform

N/A
#6

Cloud PBX

#10
#3

Complaint Management

N/A
#6

Contact Center

N/A
#6

Contact Center Quality Assurance

N/A
#2

Features Comparison

AI/Machine Learning

N/A
#24

API

N/A
#49

Access Controls/Permissions

N/A
#58

Account Alerts

N/A
#6

Account Management

N/A
#4

Activity Dashboard

#483
#73

Activity Tracking

N/A
#31

Alerts/Escalation

N/A
#18

Alerts/Notifications

#518
#69

Assignment Management

N/A
#18

Winners

LiveAgent logo

LiveAgent

1

Overall Winner

3
LiveAgent logo

LiveAgent

1

Reviews Winner

3
LiveAgent logo

LiveAgent

1

Value for Money Winner

3
LiveAgent logo

LiveAgent

1

Ease of Use Winner

3
LiveAgent logo

LiveAgent

1

ROI Winner

3

Voice

1

Productivity Winner

3

Voice

1

Support Winner

3
LiveAgent logo

LiveAgent

1

Categories Winner

3
LiveAgent logo

LiveAgent

1

Industries Winner

3
LiveAgent logo

LiveAgent

1

Features Winner

3
LiveAgent logo

LiveAgent

1

Small Businesses Winner

3

Voice

1

Medium Businesses Winner

3

Voice

1

Enterprise Businesses Winner

3

Hi there, what do you need?

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I need a dental clinic software to handle, bookings and payments...

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