VoIP ms vs Zoho Desk

Discover how VoIP ms and Zoho Desk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.4 (1,285)
4.3 (13,266)

Value for Money

3.2
2.5

Ease of Use

4.7
3.1

ROI

36%
58%

Productivity

9%
32%

Support

4.3
3.2

Categories

4
21

Industries

12
68

Features

41
155

Small Businesses

16%
35%

Medium Businesses

82%
52%

Enterprise Businesses

2%
13%

Industries Comparison

Accommodation

#446
#52

Administrative

N/A
#47

Advertising

N/A
#39

Aerospace

N/A
#37

Agriculture

N/A
#56

Airlines

N/A
#31

Amusement

N/A
#30

Animal Production

N/A
#34

Arms

N/A
#29

Arts

N/A
#50

Categories Comparison

Business Phone Systems

#11
N/A

Call Center

N/A
#6

Cloud PBX

#8
N/A

Complaint Management

N/A
#5

Contact Center

N/A
#5

Contact Center Quality Assurance

N/A
#1

Customer Communications Management

N/A
#4

Customer Engagement

N/A
#6

Customer Experience

N/A
#9

Customer Service

N/A
#6

Features Comparison

API

N/A
#37

Access Controls/Permissions

N/A
#41

Account Alerts

N/A
#5

Account Management

N/A
#3

Activity Dashboard

#359
#53

Activity Tracking

N/A
#22

Agent Interface

N/A
#5

Alerts/Escalation

N/A
#15

Alerts/Notifications

#384
#51

Archiving & Retention

N/A
#12

Winners

Zoho Desk logo

Zoho Desk

1

Overall Winner

3
Zoho Desk logo

Zoho Desk

1

Reviews Winner

3

VoIP ms

1

Value for Money Winner

3

VoIP ms

1

Ease of Use Winner

3
Zoho Desk logo

Zoho Desk

1

ROI Winner

3
Zoho Desk logo

Zoho Desk

1

Productivity Winner

3

VoIP ms

1

Support Winner

3
Zoho Desk logo

Zoho Desk

1

Categories Winner

3
Zoho Desk logo

Zoho Desk

1

Industries Winner

3
Zoho Desk logo

Zoho Desk

1

Features Winner

3
Zoho Desk logo

Zoho Desk

1

Small Businesses Winner

3

VoIP ms

1

Medium Businesses Winner

3
Zoho Desk logo

Zoho Desk

1

Enterprise Businesses Winner

3

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