Workiz vs Genesys Cloud

Discover how Workiz and Genesys Cloud compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.0 (487)
4.3 (1,644)

Value for Money

4.8
4.7

Ease of Use

4.6
3.9

ROI

17%
16%

Productivity

19%
24%

Support

4.1
3.1

Categories

4
3

Industries

30
65

Features

45
39

Small Businesses

22%
12%

Medium Businesses

70%
80%

Enterprise Businesses

8%
8%

Industries Comparison

Accommodation

N/A
#435

Administrative

#448
#376

Advertising

N/A
#334

Aerospace

#435
#355

Agriculture

#558
#464

Airlines

N/A
#255

Amusement

#333
#279

Animal Production

#348
#291

Arms

N/A
#295

Arts

#442
#368

Categories Comparison

Call Center Workforce Management

N/A
#8

Carpet Cleaning

#11
N/A

Contact Center Quality Assurance

N/A
#10

Garage Door

#7
N/A

IVR

#20
#16

Janitorial

#7
N/A

Features Comparison

Activity Dashboard

N/A
#354

Agent Interface

N/A
#15

Auto-Dialer

#44
#38

Automatic Call Distribution

#34
#29

Bid Management

#39
N/A

Billing & Invoicing

#273
N/A

Call Center Management

#45
#39

Call Disposition

#20
#17

Call Logging

#32
#28

Call Monitoring

#36
#32

Winners

Workiz

1

Overall Winner

3

Genesys Cloud

1

Reviews Winner

3

Workiz

1

Value for Money Winner

3

Workiz

1

Ease of Use Winner

3

Workiz

1

ROI Winner

3

Genesys Cloud

1

Productivity Winner

3

Workiz

1

Support Winner

3

Workiz

1

Categories Winner

3

Genesys Cloud

1

Industries Winner

3

Workiz

1

Features Winner

3

Workiz

1

Small Businesses Winner

3

Genesys Cloud

1

Medium Businesses Winner

3

Workiz

1

Enterprise Businesses Winner

3

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

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