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GlassHive vs Zoho CRM
Features Comparison

Discover how GlassHive and Zoho CRM compare to each other by their features

GlassHive

Zoho CRM logo

Zoho CRM

Total

9
176

"What If" Scenarios

A/B Testing

AI Writing Assistant

AI/Machine Learning

Access Controls/Permissions

Activity Dashboard

Activity Tracking

Alerts/Escalation

Alerts/Notifications

Appointment Management

Appointment Scheduling

Approval Process Control

Audience Targeting

Automated Responses

Automated Routing

Batch Processing

Bid Management

Brand Tracking

Budgeting/Forecasting

Business Card/Badge Scanning

CRM

CRM Integration

Calendar Management

Calendar/Reminder System

Campaign Management

Change Management

Channel Management

Client Management

Client Tracking

Client/Property Matching

Collaboration Tools

Commission Management

Communication Management

Contact Database

Contact Management

Content Management

Content Sharing

Contract/License Management

Conversation Intelligence

Conversion Tracking

Customer Database

Customer Experience Management

Customer History

Customer Portal

Customer Segmentation

Customer Surveys

Customizable Branding

Customizable Fields

Customizable Forms

Customizable Reports

Customizable Scoring

Customizable Templates

Dashboard

Data Enrichment

Data Entry

Data Import/Export

Data Visualization

Deal Management

Demographic/Firmographic Data

Document Management

Document Storage

Drag & Drop

Dynamic Modeling

Email Management

Email Marketing

Email Templates

Engagement Tracking

Expense Tracking

Feedback Management

For Financial Institutions

For Insurance Industry

For Sales Teams/Organizations

Forecasting

Forms Management

Fundraising Management

Gamification

Gift Card Management

Goal Setting/Tracking

Grant Management

Graphical Workflow Editor

Help Desk Management

Incident Management

Insurance Management

Interaction Tracking

Knowledge Base Management

Knowledge Management

Landing Pages/Web Forms

Lead Capture

Lead Distribution

Lead Engagement

Lead Generation

Lead Management

Lead Nurturing

Lead Qualification

Lead Scoring

Lead Segmentation

Lead Verification/Validation

Live Chat

Loyalty Cards

Loyalty Program

Marketing Automation

Medical History Records

Meeting Management

Member Portal

Membership Management

Mobile Access

Modeling & Simulation

Multi-Campaign

Multi-Channel Data Collection

Multi-Channel Marketing

Multi-Channel Social Integration

Multi-Language

Multiple Scoring Models

NPS Survey Structure

Negative Feedback Management

No-Code

Onboarding

Opportunity Management

Partner Portal

Patient Communications

Performance Management

Performance Metrics

Pipeline Management

Predictive Analytics

Prioritization

Problem Management

Process/Workflow Automation

Project Management

Project Tracking

Promotions Management

Prospecting Tools

Quota Planning

Quotes/Estimates

ROI Tracking

Real-Time Data

Real-Time Notifications

Referral Tracking

Relationship Tracking

Reminders

Reporting & Statistics

Reporting/Analytics

Rewards Management

Role-Based Permissions

Sales Activity Management

Sales Analytics

Sales Approval

Sales Pipeline Management

Sales Planning

Sales Reports

Scheduling

Search/Filter

Segmentation

Self Service Portal

Sentiment Analysis

Service Level Agreement (SLA) Management

Social Marketing

Social Media Integration

Social Media Monitoring

Social Promotion

Statistical Analysis

Subcontractor Management

Support Ticket Management

Support Ticket Tracking

Survey/Poll Management

Tagging

Task Management

Team Assignments

Template Management

Territory Management

Third-Party Integration

Third-Party Integrations

Training Management

Visual Analytics

Website Visitor Tracking

Workflow Configuration

Workflow Management

eCommerce Management

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