Zoho CRM is a cloud-based Customer Relationship Management (CRM) software that helps businesses manage their sales, marketing, and customer service activities.

Zoho CRM

Name: Zoho CRM
Rating: 4.2 (14644 reviews)

Zoho CRM is a cloud-based customer relationship management software that helps businesses manage contacts, leads, accounts, and sales pipelines. It offers features like sales automation, marketing automation, and analytics to boost sales and productivity.

Get Started

Reviews and Ratings of Zoho CRM

We have gathered all the data so you don't have to.

Making decisions simple and saving your time and money.

G2 Rating

4.1 (2,716 Reviews)

SaasGuro Rating

Overall 4.2 (14,644 Reviews)

Value for Money

Ease of Use

Support

Capterra Rating

4.3 (6,896 Reviews)

What verified reviews from expects say about
Zoho CRM

Insights from field experts about Zoho CRM from first hand

S. Carter

I've been using Zoho CRM for my sales team and it's been a game-changer. The user interface is intuitive, integration with our website was seamless, and customer support has always been responsive and helpful. Highly recommend!

T. Gomez

I've been using Zoho CRM for my business and I'm thoroughly impressed with its capabilities. The intuitive interface makes it a breeze to manage leads, contacts, and accounts. Customizable fields and workflows have streamlined our sales process, while the mobile app ensures we stay connect...

A. Phillips

I've been using Zoho CRM for a year now and I'm thoroughly impressed with its capabilities. The user interface is intuitive and easy to navigate, even for non-tech savvy users. Customization options are vast, allowing us to tailor the software to our specific business needs. Lead managemen...

V. Torres

I've been using Zoho CRM for several months now and I must say it's been a game-changer for my sales team. The interface is user-friendly and easy to navigate, even for those who aren't tech-savvy. Customizable fields and modules allow us to tailor the system to our specific business needs...

R. Jones

I've been using Zoho CRM for my business and it's been a game-changer. The user interface is intuitive, making it easy to navigate and manage contacts, leads, and accounts in one place. Customization options are extensive, allowing me to tailor the software to our specific needs. Support h...

N. Wilson

I've been using Zoho CRM for my small business and I'm thoroughly impressed with its features and ease of use. The customizable dashboards and reporting capabilities have streamlined our sales process, while the intuitive interface has reduced onboarding time for new team members. The inte...

E. Brown

I'm thoroughly impressed with Zoho CRM's seamless integration and robust features, which have streamlined our sales process and improved customer engagement. The user-friendly interface and customizable workflows have increased productivity and efficiency, making it an indispensable tool f...

L. Evans

Disappointing experience with Zoho CRM. The interface is outdated and cluttered, making it difficult to navigate. Data export options are limited, and customer support was unhelpful in resolving my issues with data synchronization.

S. White

I've had the displeasure of using Zoho CRM for several months and it's been a frustrating experience. The interface is clunky and not user-friendly, making it difficult to navigate. Reporting features are limited and take too long to generate, wasting valuable time. Customer support is unr...

T. Lee

I've been using Zoho CRM for my business and it's been a game-changer. The intuitive interface makes it easy to manage contacts, leads, and sales pipelines. Customizable workflows and automated tasks save me time and improve productivity. Integration with Google Drive and other apps is sea...

R. Young

I'm extremely disappointed with Zoho CRM. The user interface is outdated and clunky, making it difficult to navigate even for a seasoned user like myself. The customization options are limited, which means I had to manually configure hundreds of fields just to get the system working as we ...

Zoho CRM is best fit for these top industries

Visit Website

Manufacturing

Manufacturing industry software for production planning, quality control, and supply chain management. Advanced solutions to monitor processes, ensure product standards, and track materials. Trusted by manufacturers to support reliable and high-quality production.

Hospitality

Hospitality industry software for hotel management, guest services, and booking operations. Top solutions to handle reservations, manage staff, and improve guest experiences. Trusted by hotels and resorts to support efficient and welcoming hospitality services.

Agriculture

Agriculture industry software for crop management, livestock tracking, and supply chain operations. Advanced solutions to monitor growth, manage resources, and ensure sustainability. Key tools for efficient and productive farming practices.

Alternatives to Zoho CRM you might consider and compare

These are alternatives that you can choose from and compare to best align with your interests and filed of expertise.

Monday.com

Monday.com is a work operating system that helps teams manage tasks, projects, and workflows through customizable templates and visual dashboards, facilitating collaboration, productivity, and real-time updates in a centralized platform.

NetSuite

NetSuite is a cloud-based enterprise resource planning (ERP) software that provides integrated business management solutions for companies of all sizes, streamlining financials, customer relationships, inventory and supply chain management in one unified platform.

Bitrix24

Bitrix24 is a cloud-based collaboration platform that offers a range of business tools and features. It provides file sharing and storage, project management, communication channels, CRM system, task management, and integration with third-party apps through APIs or Zapier. Users can also create custom workflows and automate tasks within the platform.

Odoo

Odoo is a cloud-based ERP (Enterprise Resource Planning) software suite that offers a wide range of business management tools. It provides features such as CRM, accounting, inventory management, e-commerce, and project management in a single platform. Odoo's modular architecture allows businesses to select and implement only the modules they need, making it a flexible and cost-effective solution for various industries.

Salesforce

Salesforce is a cloud-based software company that provides customer relationship management (CRM) solutions to businesses of all sizes. It offers a range of products and services including sales, marketing, and customer service tools, as well as analytics and artificial intelligence capabilities. The platform is designed to help companies manage interactions with customers across various touchpoints.

ClickUp

ClickUp is a cloud-based work management platform that offers features such as project planning, task assignment, and team collaboration. It provides customizable workflows, automated tasks, and real-time reporting to help teams stay organized and productive. With integrations to third-party apps and tools, ClickUp streamlines workflow processes and enhances overall team performance.

Pipedrive

Pipedrive is a sales pipeline management platform that helps businesses manage their sales process efficiently. It offers customizable pipelines, deal tracking, and sales team collaboration tools to streamline sales operations and boost revenue growth. With Pipedrive, users can visualize their sales journey, set targets, and gain insights into their sales performance in real-time, making it easier to close deals and achieve business goals.

LiveAgent

LiveAgent is a cloud-based customer service platform that enables businesses to manage all communication channels in one place. It offers features such as ticketing system, live chat, phone and email management, reporting and analytics, and integration with popular CRM systems. The software aims to help companies provide timely and efficient support to their customers.

Airtable

Airtable is a cloud-based database and collaboration platform that combines the features of a spreadsheet with the power of a relational database, allowing users to create custom tables, forms, and views.

Explore more Alternatives

Frequently asked questions about Zoho CRM

Find answers to the most relevant queries to be able to make decisions right away.

What is Zoho CRM?

Is Zoho CRM easy to use?

What are the key benefits of using Zoho CRM?

Can I integrate Zoho CRM with other Zoho apps?

Is Zoho CRM scalable for large businesses?

Can I try out Zoho CRM before purchasing it?

What kind of support does Zoho CRM offer?

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

Our Advanced algorithm will find the best solution for your needs and filter out all the nonsense and marketing buzz for you