Hi, how can we help you today?
Freshservice logo

Freshservice

Freshservice semplifica la gestione dei servizi IT con potenti strumenti di automazione, aumentando la produttività e migliorando la soddisfazione del cliente attraverso la risoluzione di ticket efficiente.

Отзиви и оценки на Freshservice

Wir haben alle Daten gesammelt, damit Sie das nicht tun müssen. So werden Entscheidungen vereinfacht und Sie sparen Zeit und Geld.

4.6 (1,916)

ROI

6%

Производителност

26%

Стойност за пари

4.8

Лекота на използване

4.4

Поддръжка

4.4

Използване по размер на бизнеса

36%
56%
8%

Finden Sie Funktionen, die für die Entscheidungsfindung entscheidend sind

Finden Sie eine bestimmte Funktion, die die Plattform haben sollte, damit sie gut zu Ihrem Unternehmen passt.

Vai šis produkts var mums palīdzēt Служба Автоматического Обслуживания?

Vai šis produkts var mums palīdzēt Перенос и сброс.?

Vai šis produkts var mums palīdzēt Отчетность/Аналитика?

Vai šis produkts var mums palīdzēt Обследования и обратная связь?

Freshservice Ценови планове

Разберете кой ценови план е най-подходящ за вас.

Starter

Ideal for small teams or individual users.

$19

Growth

Designed for growing teams and organizations.

$35

Pro

Suitable for large teams and enterprises.

$49

Enterprise

Ideal for large-scale, complex deployments.

$99

Freshservice отзиви за продукти

Вижте платформата от най-новите видеоклипове на Freshservice.

Какво казват потвърдените отзиви от очакванията за
Freshservice

Прозрения от полеви експерти за Freshservice от първа ръка.

G. Hall

I've had an incredibly smooth experience with Freshservice. Its intuitive interface and seamless workflow management have streamlined our IT operations, allowing us to focus on more strategic initiatives while maintaining top-notch customer support. Highly recommended!

V. Jackson

I'm extremely disappointed with Freshservice's user interface which is cluttered and outdated. The ticketing system was slow to load and lackluster in its reporting capabilities. Not worth the investment for our team.

V. Brown

"I've been using Freshservice for our IT department and it's been a game-changer. The ticketing system is seamless, reporting is detailed, and collaboration tools are so easy to use. Highly recommend for small to medium-sized businesses."

E. White

I've been using Freshservice for a few months now and it's significantly improved our IT service management processes. The intuitive interface and customizable workflows have streamlined ticketing and resolution, while automated reports have enhanced visibility into our team's performance....

D. Taylor

I've thoroughly enjoyed using Freshservice for our IT support and service management needs. Its intuitive interface, customizable workflows, and robust features have streamlined our processes and improved overall efficiency, making it a valuable asset to our organization.

D. Hall

I've been utilizing Freshservice for our company's IT management and it has been a game-changer. The user-friendly interface and customizable workflows have streamlined our ticketing process significantly, allowing our team to focus on more critical tasks. The reporting feature also provid...

B. Patel

I've been using Freshservice for our company's IT support and it has genuinely streamlined our operations. The user-friendly interface allows our staff to easily submit tickets with detailed descriptions of their issues, which helps us pinpoint problems quickly. The automated workflows hav...

S. Phillips

I've had the pleasure of using Freshservice for our company's IT service management and I must say it's been a game-changer. The intuitive interface makes it easy to create and manage tickets, track requests, and monitor performance. The automated workflows and approvals have streamlined o...

Freshservice е най-подходящ за тези водещи индустрии

Ухаживание

Программное обеспечение отрасли гостеприимства для управления имуществом, услуг по обслуживанию гостей и операций бронирования. Развитые решения для управления бронированием, управлением объектами и улучшению опыта гостей. Основные инструменты для обеспечения гладкого и приветливого предоставления услуг гостеприимства.

Административный

Программное обеспечение административной отрасли для управления задачами, обработки документов и коммуникации. Расширенные решения для организации потоков работы, мониторинга прогресса и улучшения эффективности. Ключевые инструменты для гладкого и эффективного административного функционирования.

Сельское хозяйство

Программное обеспечение для сельскохозяйной промышленности на предмет управления посевами, отслеживания скота и функционирования цепочки поставок. Расширенные решения для мониторинга роста, управления ресурсами и обеспечения устойчивости. Основные инструменты для эффективных и продуктивных сельскохозяйственных практик.

Алтернативи на Freshservice, които може да разгледате и сравните

Dies sind Alternativen, aus denen Sie wählen und die Sie vergleichen können, um die am besten zu Ihren Interessen und Ihrem Fachgebiet passende zu finden.

Често задавани въпроси за Freshservice

Finden Sie Antworten auf die relevantesten Fragen, um sofort Entscheidungen treffen zu können.

What is Freshservice?

Freshservice is a cloud-based IT service management (ITSM) solution that helps organizations streamline their IT operations, improve customer satisfaction, and reduce costs.


How does Freshservice help with incident management?

Freshservice enables you to manage incidents from start to finish, including creation, assignment, resolution, and closure. It also provides features like automated workflows, customizable forms, and reporting to help you track and analyze incidents.


Can I customize Freshservice to meet my organization's specific needs?

Yes, Freshservice offers a high degree of customization. You can create custom fields, forms, and workflows to match your organizational processes. Additionally, the platform integrates with many third-party tools and services via APIs or webhooks.


What kind of reporting capabilities does Freshservice offer?

Freshservice provides a robust reporting engine that allows you to generate reports on various aspects of your IT operations, such as incident management, problem management, change management, and more. You can customize the reports to meet your specific needs.


Is Freshservice scalable for my growing organization?

Yes, Freshservice is a cloud-based platform that scales with your organization's growth. It supports multiple users, departments, and locations, making it an ideal solution for organizations of all sizes.


Does Freshservice integrate with other systems and tools?

Yes, Freshservice integrates with many third-party tools and services via APIs or webhooks. This enables you to automate workflows, synchronize data, and enhance the overall user experience.


What kind of customer support does Freshservice offer?

Freshservice provides 24/7 customer support through multiple channels, including phone, email, chat, and knowledge base. The platform also offers a comprehensive online knowledge base, tutorials, and community forums to help you get the most out of your ITSM solution.



Hallo, was brauchen Sie?

Wir brauchen eine zuverlässige Projektmanagement-Software für 50 für weniger als 10 $ pro Benutzer...

Audit-Plattform mit integriertem Lernen und Inventarverwaltung...

Ich brauche eine Zahnklinik-Software zur Verwaltung von Buchungen und Zahlungen...

Empfehlen Sie mir einen einfach und schnell zu implementierenden Chatbot für unseren Support...

Unser fortschrittlicher Algorithmus findet die beste Lösung für Ihre Anforderungen und filtert für Sie allen Unsinn und Marketing-Buzz heraus.