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Microsoft Teams vs Talkdesk

Discover how Microsoft Teams and Talkdesk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Microsoft Teams

Talkdesk

Reseñas

4.4 (25,618)
3.8 (3,993)

Relación calidad-precio

5.0
4.2

Facilidad de uso

4.2
3.6

ROI

51%
7%

Productividad

17%
19%

Soporte

3.9
4.8

Categorías

7
10

Industrias

68
68

Características

66
80

Pequeñas empresas

14%
12%

Medianas empresas

71%
87%

Empresas grandes

15%
1%
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Comparación de industrias

Unterkunft

Verwaltung

Werbung

Luft- und Raumfahrt

Landwirtschaft

Fluggesellschaften

Unterhaltung

Tierproduktion

Waffen

Künste

Comparación completa de industrias

Categorías Comparación

Automatischer Dialer

Callcenter

Callcenter-Personalmanagement

Anrufaufzeichnung

Qualitätssicherung im Kontaktcenter

Generative KI

IVR

Meeting

Prädiktive Dialer

Bildschirmaufzeichnung

Comparación completa de categorías

Comparación de características

Applikations-Programmierschnittstelle

Aktionspunkte-Überwachung

Aktivitäten-Anzeigenportal

Widerstandstraining

Agenten-Schnittstelle

Benachrichtigungen/Aufmerksamkeitsmeldungen

Anmerkungen

Teilnehmerverwaltung

Tonfassung

Automatisches Bildrahmenen

Comparación completa de características

Winners

Talkdesk

2

Microsoft Teams

1

Overall Winner

3

Talkdesk

2

Microsoft Teams

1

Reviews Winner

3

Talkdesk

2

Microsoft Teams

1

Value for Money Winner

3

Talkdesk

2

Microsoft Teams

1

Ease of Use Winner

3

Talkdesk

2

Microsoft Teams

1

ROI Winner

3

Microsoft Teams

2

Talkdesk

1

Productivity Winner

3

Microsoft Teams

2

Talkdesk

1

Support Winner

3

Microsoft Teams

2

Talkdesk

1

Categories Winner

3

Talkdesk

2

Microsoft Teams

1

Industries Winner

3

Microsoft Teams

2

Talkdesk

1

Features Winner

3

Talkdesk

2

Microsoft Teams

1

Small Businesses Winner

3

Microsoft Teams

2

Talkdesk

1

Medium Businesses Winner

3

Talkdesk

2

Microsoft Teams

1

Enterprise Businesses Winner

3
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