Genesys Cloud

Løs omkanellet engasjement og kundepsersonale med Genesys Cloud, en forenhet kontakt sentral plattform som forenkler drift og styrker bedriftsresultater.

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Recenzje i oceny Genesys Cloud

We’ve gathered all the data so you don’t have to, making decisions simple and saving you time and money.

4.3 (1,644)

ROI

16%

Wydajność

24%

Waga dla pieniędzy

4.7

Łatwość użytkowania

3.9

Wsparcie

3.1

Użytkowanie według wielkości firmy

12%

80%

Kategorie - 3

Kallsentralitet Arbeidshåndtering

Kontaktcenterkvalitetssikring

Automatisk Telefonbesvaringsystem (ATB)

All Categories

Cechy - 39

Aktivitetsoversikt

Avtalsgrunnflate

Automatisk-oppkallesystem

Automatisk opptaksfordeling

Kalt Senterledelse

Anropstillstand

All Features

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Find features critical for making decisions

Find a specific feature the platform should have to be a great fit for your organisation.

Kan dette produktet hjelpe oss med Rapports/Analyse?

Kan dette produktet hjelpe oss med Integrations de tiers?

Kan dette produktet hjelpe oss med Gestion des Retours?

Kan dette produktet hjelpe oss med Gestion des Enquêtes/Relevés d'Opinions?

Plany cenowe Genesys Cloud

Dowiedz się, który plan cenowy jest dla Ciebie najlepszy.

Starter

Perfect for small teams or pilot projects. Includes a limited set of features and users.

$12

Growth

Ideal for growing businesses or teams. Offers more advanced features and users than the Starter plan.

$25

Pro

Designed for large enterprises or complex operations. Includes all features and unlimited users.

$75

Co zweryfikowane recenzje od osób spodziewających się mówią o
Genesys Cloud

Wnioski od ekspertów branżowych na temat Genesys Cloud z pierwszego hand.

D. Taylor

I've had an exceptional experience with Genesys Cloud, its intuitive interface and robust features have streamlined our customer engagement, allowing us to provide timely support and improve overall satisfaction ratings in a seamless and efficient manner.

R. Stewart

I'm thoroughly impressed with Genesys Cloud - its intuitive interface and seamless integration of AI-powered routing have significantly improved our customer service experience, allowing us to resolve issues efficiently and provide a higher level of support.

D. Stewart

I've had an exceptional experience with Genesys Cloud. The intuitive interface and seamless integration have streamlined our customer engagement processes. The analytics and reporting capabilities have provided invaluable insights, enabling us to make data-driven decisions. Moreover, the s...

J. Thompson

I've had the pleasure of using Genesys Cloud for my customer service needs and I must say it's been a game-changer. The intuitive interface made it easy to set up and manage omnichannel interactions with our customers. The analytics and reporting features helped us identify areas for impro...

C. Campbell

I've had the pleasure of utilizing Genesys Cloud for our customer service operations and I must say it's been a game-changer. The intuitive interface made it incredibly easy to set up and manage our workflows, routing, and reporting in one seamless platform. The AI-driven analytics provide...

J. White

I've had the pleasure of utilizing Genesys Cloud for our company's customer service needs, and I must say it has been a game-changer. The user-friendly interface made it incredibly easy to set up and manage our contact center operations. The omnichannel capabilities allowed us to seamlessl...

M. Jackson

I've been using Genesys Cloud for customer service and it's been a game-changer. Intuitive interface, seamless omnichannel integration, and robust analytics capabilities have improved our team's productivity and overall experience, making it an indispensable tool in our operations.

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Genesys Cloud najlepiej pasuje do tych głównych branż

Odwiedź witrynę

Hébergement

Logiciel de l'industrie de l'hébergement pour la gestion des biens immobiliers, les services aux clients et les opérations de réservation. Des solutions avancées pour gérer les réservations, gérer les équipements et améliorer l'expérience client. Les outils clés pour des services d'hébergement fluides et accueillants.

Administratif

Logiciels de l'industrie administrative pour la gestion des tâches, la manipulation des documents et la communication. Solutions avancées pour organiser les flux de travail, suivre le progrès et améliorer l'efficacité. Outils clés pour des opérations administratives fluides et efficaces.

La publicité

Logiciel de l'industrie de la publicité pour la gestion des campagnes, les analyses d'audience et la collaboration créative. Des solutions avancées pour planifier les campagnes, suivre les performances et concevoir du contenu. Des outils essentiels pour des efforts publicitaires impactants et réussis.

All Industries

Alternatywy dla Genesys Cloud, które możesz rozważyć i porównać

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Bitrix24

Bitrix24 is a powerful all-in-one CRM platform that streamlines business operations, enhances team collaboration, and drives customer engagement for sustained growth.

Salesforce

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LiveAgent

Enhance your customer experience with LiveAgent, a powerful live chat solution that streamlines communication, boosts sales, and automates support for seamless customer interactions.

Zendesk

Streamline customer support with Zendesk's all-in-one ticketing system, delivering omnichannel engagement and AI-powered insights to enhance user experience.

Dynamics 365

Powerful enterprise-grade business application offering integrated ERP and CRM solutions. Drive efficiency, enhance productivity, and make data-driven decisions for business growth.

Zoho Desk

Streamline customer support with Zoho Desk's AI-powered ticketing system, automated workflows, and analytics to deliver exceptional experiences across multiple channels.