Talkdesk is a cloud-based contact center platform that helps businesses provide exceptional customer experiences through AI-powered routing, omnichannel engagement, and workforce management.

Talkdesk

Îmbunătățiți satisfacția clienților și optimizați operațiile de centru de contact cu soluția puternică a cloud-ului, Talkdesk, proiectată pentru a îmbunătăți performanța agenților și scalabilitatea, pentru interacțiuni cu clienții fără avarii.

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Recensioni e valutazioni di Talkdesk

Mes surinkome visus duomenis, kad jums to nereikėtų, kad priimtume sprendimus paprasti ir sutaupytumėte laiko bei pinigų.

3.8 (3,993)

ROI

Produttività

19%

Rapporto qualità-prezzo

4.2

Facilità d'uso

3.6

Supporto

4.8

Utilizzo per dimensione aziendale

12%

87%

Categorie - 10

Apelare automată

Centru de apeluri

Gestionarea forței de muncă în centrul de apeluri

Înregistrare apel

Contact Center Quality Assurance

AI generativ

All Categories

Caratteristiche - 80

API

Dashboard de activitate

Antrenament Adversar

Interfață a Agentului

Telefon cu apel automat

Editarea Imaginilor & Viziunii Videoului Automatizată

All Features

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Raskite konkrečią funkciją, kurią platforma turėtų puikiai tikti jūsų organizacijai.

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Acest produs ne poate ajuta cu Rapportering/Analyse?

Talkdesk Piani tariffari

Scopri qual è il piano tariffario più adatto a te.

Starter

1 concurrent caller, Unlimited minutes

$15

Growth

3 concurrent callers, Unlimited minutes, IVR, Call Recording

$25

Pro

10 concurrent callers, Unlimited minutes, IVR, Call Recording, Custom Reports

$45

Premier

Unlimited concurrent callers, Unlimited minutes, IVR, Call Recording, Custom Reports, Advanced Analytics

$65

Recensioni di prodotti Talkdesk

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J. Wilson

I've had an exceptional experience with Talkdesk. The cloud-based platform has streamlined our customer interactions, providing effortless routing and seamless integration with CRM systems. Its ease of use and scalable design have been game-changers for our contact center operations.

V. Johnson

I've been using Talkdesk for customer support and I'm thoroughly impressed with its ease of use, robust features, and seamless integration. It's greatly simplified our operations and provided exceptional service to our clients. Highly recommended!

R. Parker

I've had a disappointing experience with Talkdesk. The platform's complexity hindered our customer service team's efficiency. Integration issues with our CRM system resulted in lost sales data and prolonged onboarding processes for new clients. Despite extensive training and support, we st...

G. Knight

I've had an exceptional experience with Talkdesk. Its intuitive interface and seamless integrations streamlined our customer service operations, allowing us to resolve issues efficiently and effectively. The robust analytics provided invaluable insights into call trends and agent performan...

J. Smith

I was thoroughly disappointed with my experience using Talkdesk. The interface is clunky and outdated, making it difficult to navigate and find what I need in a timely manner. Integration issues plagued me throughout my usage, causing delays and complications when trying to connect with ou...

D. Hall

I've had an exceptional experience with Talkdesk. Its intuitive interface and seamless integration capabilities have streamlined our customer support operations. The omnichannel feature has allowed us to provide a cohesive experience across multiple touchpoints. The robust reporting tools ...

K. Thompson

I've had an outstanding experience with Talkdesk - its robust features and user-friendly interface have streamlined our customer service operations, significantly improving call quality and agent efficiency. Highly recommend it to businesses seeking reliable telephony solutions!

G. Clark

I've had the pleasure of using Talkdesk for our company's customer service operations and I must say it's been a game-changer. The software is incredibly user-friendly and intuitive, even for our team members who aren't tech-savvy. The integration with our CRM system was seamless and allow...

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Logi

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All Industries

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