Hi, how can we help you today?
Zendesk logo

Zendesk

Упростите поддержку клиентов с системой тикетов Zendesk - все в одном, обеспечивая многоканальную взаємодію и аналитические возможности на основе искусственного интеллекта для улучшения пользовательского опыта.

Bắt đầu

Đánh giá và xếp hạng của Zendesk

We hebben alle gegevens verzameld, zodat u dat niet hoeft te doen. Zo worden beslissingen eenvoudig en bespaart u tijd en geld.

4.2 (10,594)

ROI

17%

Năng suất

4%

Giá trị đồng tiền

3.5

Dễ sử dụng

3.1

Hỗ trợ

4.6

Vind functies die essentieel zijn voor het nemen van beslissingen

Vind een specifieke functie die het platform zou moeten hebben om goed bij uw organisatie te passen.

Sản phẩm này có thể giúp chúng tôi với Панель за управления không?

Sản phẩm này có thể giúp chúng tôi với Обмен на обратна връзка không?

Sản phẩm này có thể giúp chúng tôi với Поканили форми không?

Sản phẩm này có thể giúp chúng tôi với Данни за Импорт/Изкспорт không?

Gói giá Zendesk

Tìm hiểu gói giá nào phù hợp nhất với bạn.

Essential

Support for unlimited end-users and tickets

$5

Professional

All Essential features, plus ticket fields, views, and tags. Plus, assignee and role-based access controls.

$20

Elite

All Professional features, plus advanced reporting, custom roles, and more.

$50

Growth

Support for unlimited end-users and tickets, plus ticket fields, views, and tags. Plus, assignee and role-based access controls.

$89

Đánh giá sản phẩm Zendesk

Xem nền tảng từ trong các video Zendesk mới nhất.

Những đánh giá đã xác minh từ khách hàng nói gì về
Zendesk

Thông tin chi tiết từ các chuyên gia trong lĩnh vực về Zendesk từ góc nhìn trực tiếp.

K. Martin

I've been using Zendesk to manage my customer support and it's been a game-changer. The user-friendly interface and seamless integration with our website have significantly improved our response times and overall customer satisfaction.

J. Moore

I've had the pleasure of utilizing Zendesk in our customer support operations and it's been a game-changer. The intuitive interface streamlined our ticket management process, allowing us to efficiently address queries and concerns. Features like automation and reporting enabled data-driven...

M. White

"I've had an outstanding experience with Zendesk. Its intuitive interface and robust features have streamlined our customer support process, enabling us to deliver exceptional service and boost satisfaction levels significantly."

N. Campbell

I've had the pleasure of utilizing Zendesk for our company's customer support needs and I must say it has been a game-changer. The interface is intuitive and user-friendly, allowing even our less tech-savvy staff to navigate with ease. The ticketing system is seamless, ensuring that all cu...

M. Harrison

I've been using Zendesk to manage my customer support team for several months now and I'm thoroughly impressed. The intuitive interface makes it a breeze to navigate and assign tickets to the right agents. The customizable dashboards provide valuable insights into ticket volume, resolution...

R. Scott

I've had an exceptional experience with Zendesk - its intuitive interface and robust feature set have streamlined our customer support operations, allowing us to resolve issues efficiently and deliver top-notch service to our clients. Highly recommended for businesses of all sizes.

K. Scott

I've been using Zendesk for our customer support team and I'm thoroughly impressed. The user interface is clean and intuitive, making it a breeze to navigate even for staff with limited technical expertise. Customization options are vast, allowing us to tailor the platform to our unique ne...

Zendesk phù hợp nhất với các ngành công nghiệp hàng đầu này

Селско стопанство

Агротехническа индустриална софтуер за управление на културите, отслежване на животни и функциониране на веригата от доставки. Развършени решения за мониторинг на прираст, управление на ресурси и осигуряване на устойчивост. Основни инструменти за ефективно и продуктивно земеделско производство.

Автомобилен

Софтуер за автомобилна индустрия за проектиране, планове за производство и контрол на качеството. Напредъчени решения за развитие на модели за автомобили, управление на процесите за производство и гарантиране на безопасни стандарти. Основни инструменти за точен и вярenos автопроизводство.

Пичка

Програми за софтуер на първо производство, контрола на качеста и управление на разпространение. Топ решения, които осигуряват мониторинг на процесите, гарантират стандарти за продукта и следят инвентара. Вярани от производители да предоставят сърдечен лъч и висококачествена пиянство произведение."

Các lựa chọn thay thế cho Zendesk mà bạn có thể cân nhắc và so sánh

Dit zijn alternatieven waaruit u kunt kiezen en die u kunt vergelijken om het beste aan te sluiten bij uw interesses en expertisegebied.

Câu hỏi thường gặp về Zendesk

Vind antwoorden op de meest relevante vragen om direct beslissingen te kunnen nemen.

What is Zendesk?

Zendesk is a cloud-based customer service and support platform that helps businesses provide great experiences for their customers.


How does Zendesk work?

Zendesk allows businesses to manage all their customer interactions in one place, including tickets, chats, phone calls, and social media messages.


What are the benefits of using Zendesk?

The benefits of using Zendesk include improved customer satisfaction, reduced support costs, and increased agent productivity.


Can I customize Zendesk to fit my business needs?

Yes, Zendesk offers a range of customization options, including branding, workflows, and integrations with other apps and services.


Is Zendesk scalable for large businesses?

Yes, Zendesk is designed to scale with growing businesses and can handle thousands of tickets and conversations every day.


How does Zendesk support international customers?

Zendesk offers multi-language support, so you can communicate with customers in their own language. It also supports multiple currencies and time zones.


Can I integrate Zendesk with my existing CRM or helpdesk software?

Yes, Zendesk has a range of integrations available with popular CRMs like Salesforce and other helpdesk tools.


How does Zendesk handle customer data and security?

Zendesk takes customer data and security very seriously. It uses enterprise-grade security measures to protect your data, including encryption, two-factor authentication, and regular security audits.


Can I use Zendesk for both customer support and sales teams?

Yes, Zendesk is suitable for both customer support and sales teams, as it allows you to manage multiple channels and workflows from a single platform.


What kind of reporting and analytics does Zendesk offer?

Zendesk provides advanced reporting and analytics capabilities that allow you to track key metrics like ticket volume, response times, and customer satisfaction.



Hallo, wat heb je nodig?

We hebben betrouwbare projectmanagement software nodig voor 50 voor minder dan 10$ per gebruiker...

Auditplatform met geïntegreerd leren en voorraadbeheer...

Ik heb een tandheelkundige kliniek software nodig om boekingen en betalingen te verwerken...

Beveel me een eenvoudig en snel te implementeren chatbot aan voor onze ondersteuning...

Ons geavanceerde algoritme vindt de beste oplossing voor uw behoeften en filtert alle onzin en marketingbuzz voor u weg