Genesys Cloud

Genesys Bulut'u ile müşteriye odaklı deneyimi ve çok kanallı katılımı açın. Bütünleştirilmiş bir temas merkezi platformu olan Genesys Bulut, iş sonuçlarını artırarak operasyonel etkinliği optimize eder.

Başlayın

Genesys Cloud Hakkındaki Yorumlar ve Puanlar

We hebben alle gegevens verzameld, zodat u dat niet hoeft te doen. Zo worden beslissingen eenvoudig en bespaart u tijd en geld.

4.3 (1,644)

ROI

16%

Productivity

24%

Value for Money

4.7

Ease of Use

3.9

Support

3.1

İşletme Boyutuna Göre Kullanım

12%

80%

Categories - 3

Çağrı Merkezi İşgücü Yönetimi

İletişim Merkezi Kalite Güvencesi

IVR

All Categories

Features - 39

Aktivite Paneli

Ajan Arayüzü

Oto-Araç Çalıcı

Otomatik Çağrı Dağıtımı

Merkez Çağrı Yönetimi

Açık Durum

All Features

Şimdi Genesys Cloud ile Başlayın!

Vind functies die essentieel zijn voor het nemen van beslissingen

Vind een specifieke functie die het platform zou moeten hebben om goed bij uw organisatie te passen.

Sản phẩm này có thể giúp chúng tôi với Rapportering/Analyse không?

Sản phẩm này có thể giúp chúng tôi với Tredjepartsintegreringer không?

Sản phẩm này có thể giúp chúng tôi với Rapportsystem không?

Sản phẩm này có thể giúp chúng tôi với Enketsurveyledelse không?

Genesys Cloud Fiyatlandırma Planları

Sizin için en uygun fiyatlandırma planının hangisi olduğunu öğrenin.

Starter

Perfect for small teams or pilot projects. Includes a limited set of features and users.

$12

Growth

Ideal for growing businesses or teams. Offers more advanced features and users than the Starter plan.

$25

Pro

Designed for large enterprises or complex operations. Includes all features and unlimited users.

$75

Expects'in doğrulanmış yorumlarının
Genesys Cloud hakkında söyledikleri

Alan uzmanlarından Genesys Cloud hakkında birinci elden bilgiler.

D. Taylor

I've had an exceptional experience with Genesys Cloud, its intuitive interface and robust features have streamlined our customer engagement, allowing us to provide timely support and improve overall satisfaction ratings in a seamless and efficient manner.

R. Stewart

I'm thoroughly impressed with Genesys Cloud - its intuitive interface and seamless integration of AI-powered routing have significantly improved our customer service experience, allowing us to resolve issues efficiently and provide a higher level of support.

D. Stewart

I've had an exceptional experience with Genesys Cloud. The intuitive interface and seamless integration have streamlined our customer engagement processes. The analytics and reporting capabilities have provided invaluable insights, enabling us to make data-driven decisions. Moreover, the s...

J. Thompson

I've had the pleasure of using Genesys Cloud for my customer service needs and I must say it's been a game-changer. The intuitive interface made it easy to set up and manage omnichannel interactions with our customers. The analytics and reporting features helped us identify areas for impro...

C. Campbell

I've had the pleasure of utilizing Genesys Cloud for our customer service operations and I must say it's been a game-changer. The intuitive interface made it incredibly easy to set up and manage our workflows, routing, and reporting in one seamless platform. The AI-driven analytics provide...

J. White

I've had the pleasure of utilizing Genesys Cloud for our company's customer service needs, and I must say it has been a game-changer. The user-friendly interface made it incredibly easy to set up and manage our contact center operations. The omnichannel capabilities allowed us to seamlessl...

M. Jackson

I've been using Genesys Cloud for customer service and it's been a game-changer. Intuitive interface, seamless omnichannel integration, and robust analytics capabilities have improved our team's productivity and overall experience, making it an indispensable tool in our operations.

Şimdi Genesys Cloud ile Başlayın!

Genesys Cloud bu en iyi endüstriler için en uygunudur

Web Sitesini Ziyaret Et

Husgjennomføring

Husleielittssystem for eiendomsforvaltning, gjestetjenester og bestillingsoperasjoner. Avanserte løsninger til å håndhefte reservasjoner, forvalte fasiliteter og bedre gjesteopplevelse. Viktig verktøy for jevne og velkommen leiebolig-tjenester.

Forvaltningsmessig

Administrativ virksomhetsprogramvare for oppgavebehandling, dokumentbehandling og kommunikasjon. Avanserte løsninger for å organisere arbeidsflyter, spore fremdrift og øke effektivitet. Viktige verktøy for jevn og effektive administrative operasjoner.

Annonsing

Markedsføringsindustriens programvare for kampanjegestasjonering, målgruppeanalyse og kreativ samarbeid. Avanserte løsninger til å planlegge kampanjer, spore prestationer og designe innhold. Viktigste verktøy for påkrevende og vellykkede markedsføringsinnsats.

All Industries

Genesys Cloud'e alternatifler düşünebilir ve karşılaştırabilirsiniz

Dit zijn alternatieven waaruit u kunt kiezen en die u kunt vergelijken om het beste aan te sluiten bij uw interesses en expertisegebied.

Bitrix24

Bitrix24 is a powerful all-in-one CRM platform that streamlines business operations, enhances team collaboration, and drives customer engagement for sustained growth.

Salesforce

Streamline your business operations with Salesforce, the leading CRM platform. Boost efficiency, automate workflows, and scale your business with powerful cloud-based solutions tailored for growth and innovation.

LiveAgent

Enhance your customer experience with LiveAgent, a powerful live chat solution that streamlines communication, boosts sales, and automates support for seamless customer interactions.

Zendesk

Streamline customer support with Zendesk's all-in-one ticketing system, delivering omnichannel engagement and AI-powered insights to enhance user experience.

Dynamics 365

Powerful enterprise-grade business application offering integrated ERP and CRM solutions. Drive efficiency, enhance productivity, and make data-driven decisions for business growth.

Zoho Desk

Streamline customer support with Zoho Desk's AI-powered ticketing system, automated workflows, and analytics to deliver exceptional experiences across multiple channels.