3CX

Centralize your communications with 3CX, a hosted VoIP phone system that streamlines business calls, texts, and files across multiple locations and devices.

Reviews and Ratings of 3CX

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4.3 (1,005)

ROI

12%

Productivity

8%

Value for Money

5.0

Ease of Use

3.4

Support

4.3

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3CX Pricing Plans

Find out which pricing plan is the best fit for you.

Free

Unlimited extensions, voicemail, and call recording. Limited to 4 simultaneous calls.

Standard

All features from Free plan plus unlimited simultaneous calls, custom music on hold, and more.

$49

IP Office

Everything in the Standard plan plus mobile apps, video conferencing, and a dedicated PBX server.

$139

Hosted

A fully hosted solution with all features from IP Office plan. No hardware or software to install.

$15

3CX Product Reviews

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What verified reviews from expects say about
3CX

Insights from field experts about 3CX from first hand.

W. Scott

I've been thoroughly impressed with 3CX's reliability and ease of use - our business has seen significant improvements in call handling and customer satisfaction since implementing this software.

T. Jackson

I've had nothing but issues with 3CX's auto attendant feature crashing regularly and causing significant downtime for my business. Their customer support has been unhelpful in resolving these problems. Not recommended.

R. Knight

I've been using 3CX for my business phone system and I'm thoroughly impressed. The user interface is intuitive and easy to navigate, making it a breeze to manage calls and extensions. The mobile app is also fantastic, allowing me to stay connected on the go. Features like voicemail transcr...

K. Lewis

I'm extremely disappointed with 3CX's lack of customization options. The rigid interface and inflexible features made it impossible to tailor the system to my business needs. Automated attendant scripts were clunky and difficult to implement, causing more problems than they solved. Overall...

R. Wright

I've been using 3CX for my business phone system and I'm thoroughly impressed with its features and ease of use. The call management, reporting, and integrations have streamlined our operations, making it a worthwhile investment.

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Frequently asked questions about 3CX

Find answers to the most relevant queries to be able to make decisions right away.

What is 3CX?

3CX is a Windows-based, on-premise IP PBX (Private Branch Exchange) that enables businesses to manage and manage their phone system from a single interface.


Is 3CX compatible with my existing hardware?

Yes, 3CX supports a wide range of SIP phones and gateways from leading manufacturers, ensuring compatibility with your existing hardware infrastructure.


Can I use 3CX to make video calls?

Yes, 3CX supports video conferencing through its built-in WebRTC (Web Real-Time Communication) technology, allowing users to make high-quality video calls directly from the desktop app or mobile app.


Is 3CX scalable for my growing business?

Yes, 3CX is designed to scale with your business needs. It can handle a wide range of extensions, lines, and features, making it ideal for small businesses that want to grow without outgrowing their phone system.


Can I integrate 3CX with my existing CRM or helpdesk software?

Yes, 3CX has APIs and integrations with popular business applications such as Salesforce, Zendesk, and more, making it easy to tie together your communications and customer service workflows.


Is 3CX secure for my business?

Yes, 3CX is built with security in mind. It has features like encryption, access controls, and logging capabilities to ensure that your phone system and data are protected from unauthorized access or misuse.


Can I use 3CX on the cloud?

Yes, 3CX offers a cloud-based version of its IP PBX solution called 3CX Hosted, which allows businesses to host their phone system in the cloud and access it from anywhere, on any device.


What kind of support does 3CX offer?

3CX offers comprehensive support through its website, community forum, and direct customer support team. It also has a vast library of documentation, tutorials, and videos to help you get the most out of your phone system.



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