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Aircall

Aircall is a cloud-based business phone system that enables teams to manage calls, voicemails, and SMS messages in one place, providing features such as call recording, analytics, and integrations with CRM and productivity tools.

Reviews and Ratings of Aircall

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G2 Rating

4.3 (1,148 Reviews)

SaasGuro Rating

Overall 4.2 (2,435 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.3 (429 Reviews)

What verified reviews from expects say about
Aircall

Insights from field experts about Aircall from first hand

J. Parker

Aircall has significantly improved our customer service efficiency with its seamless integration and intuitive interface allowing for streamlined call management, automated workflows, and valuable data insights.

S. Garcia

Aircall has been a game-changer for my team's productivity and customer communication. The seamless integration with our CRM and easy call management features have streamlined our workflow, allowing us to focus on delivering exceptional support experiences.

D. Harrison

I've been using Aircall for months and I'm thoroughly impressed. The intuitive interface, seamless integrations, and top-notch call quality have significantly streamlined my team's communications, boosting productivity and customer satisfaction. Highly recommend!

D. Brown

I'm extremely disappointed with Aircall's clunky interface and subpar call management features. Integrations were finicky and customer support was unhelpful when I encountered issues. Not worth the hype or hefty price tag.

L. Sanchez

I've been using Aircall for our company's customer support and it has genuinely elevated our communication experience. The interface is clean and intuitive, making it easy to navigate even for those not tech-savvy. The call logging feature helps us keep track of conversations, allowing for...

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Frequently asked questions about Aircall

Find answers to the most relevant queries to be able to make decisions right away.

What is Aircall?

Aircall is a cloud-based phone system designed for businesses to make and receive calls, texts, and faxes from anywhere.


How does Aircall integrate with other tools?

Aircall integrates with over 500 business apps, including CRM systems like Salesforce and HubSpot, as well as project management tools like Trello and Asana.


Is Aircall available on mobile devices?

Yes, the Aircall app is available for both iOS and Android devices, allowing users to make and receive calls on-the-go.


What kind of customer support does Aircall offer?

Aircall provides 24/7 customer support via phone, email, and live chat, as well as a comprehensive online knowledge base and community forum.


Is my data secure with Aircall?

Yes, all of your data is stored securely in the cloud using top-tier infrastructure providers like Amazon Web Services (AWS) and Google Cloud Platform (GCP).



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