Atera

Atera is a comprehensive IT management platform that streamlines service delivery, automates workflows, and provides actionable insights to help MSPs succeed in today's competitive landscape.

Reviews and Ratings of Atera

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4.6 (1,184)

ROI

43%

Productivity

51%

Value for Money

4.1

Ease of Use

5.0

Support

4.6

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Atera Pricing Plans

Find out which pricing plan is the best fit for you.

Starter

Best for small teams or solo IT pros. Includes 100 devices and 50 users.

$49

Professional

Perfect for growing businesses or larger teams. Includes 200 devices and 100 users.

$99

Business

Ideal for large enterprises or IT service providers. Includes unlimited devices and users.

$199

Atera Product Reviews

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What verified reviews from expects say about
Atera

Insights from field experts about Atera from first hand.

J. Lewis

Atera has significantly streamlined our IT operations with its all-in-one platform. The ticketing system is efficient and user-friendly, while the monitoring features provide a clear overview of network performance.

S. Robinson

I've been impressed with Atera's ease of use and robust feature set - its remote monitoring and management capabilities have streamlined my workflow, allowing me to provide top-notch support to clients while saving time and resources. Highly recommended for IT professionals!

E. Scott

I've experienced significant efficiency gains and cost reductions with Atera's all-in-one IT management platform. The automation features have streamlined our workflows, while the real-time monitoring and reporting capabilities have greatly enhanced our ability to provide top-notch support...

F. Anderson

I've thoroughly enjoyed using Atera - its robust RMM capabilities and intuitive ticketing system have significantly streamlined my IT operations, allowing me to deliver exceptional service to clients with ease and efficiency.

W. Parker

I've had the pleasure of using Atera for my IT management needs and I must say it's been a game-changer. The all-in-one platform has streamlined our operations and provided unparalleled visibility into our clients' systems. The remote monitoring and management capabilities have allowed us ...

S. Davis

I've had an exceptional experience with Atera's all-in-one IT management solution. Their intuitive dashboard has streamlined my workflow, allowing me to effortlessly monitor and manage client systems, run remote diagnostics, and provide top-notch support. The comprehensive reporting featur...

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Frequently asked questions about Atera

Find answers to the most relevant queries to be able to make decisions right away.

What is Atera?

Atera is a comprehensive IT service management platform that helps managed service providers (MSPs) and small to medium-sized businesses (SMBs) manage their help desk, ticketing system, customer management, and more.


What features does Atera offer?

Atera offers a wide range of features, including help desk software, ticketing system, remote monitoring and management (RMM), patch management, antivirus management, backup management, customer management, and time tracking, among others.


Is Atera scalable for large businesses?

Yes, Atera is designed to scale with your business. Whether you're a small MSP or a large enterprise, our platform can grow with your needs.


Does Atera integrate with other tools and platforms?

Yes, Atera integrates with many popular third-party tools and platforms, including PSA software like ConnectWise Manage, Autotask, and ServiceNow, as well as other systems like Microsoft Dynamics and Google Workspace.


What kind of support does Atera offer?

Atera offers 24/7 customer support via phone, email, and live chat. Our support team is dedicated to helping you get the most out of our platform.


Can I try Atera for free?

Yes, Atera offers a free trial period so you can test our platform and see how it works with your business. No credit card required!


Is my data secure with Atera?

Yes, your data is highly secure with Atera. We use enterprise-grade encryption and follow strict security protocols to protect your information.


Can I get a refund if I'm not satisfied with Atera?

Yes, Atera offers a 30-day money-back guarantee. If you're not completely satisfied with our platform, we'll give you a full refund within the first 30 days of your subscription.



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