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BirdEye

BirdEye is a reputation management platform that helps small businesses monitor and improve their online presence by tracking reviews on various platforms, identifying areas for improvement, and generating customized marketing campaigns.

Reviews and Ratings of BirdEye

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G2 Rating

4.7 (3,098 Reviews)

SaasGuro Rating

Overall 4.6 (4,258 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.7 (665 Reviews)

BirdEye Product Reviews

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What verified reviews from expects say about
BirdEye

Insights from field experts about BirdEye from first hand

K. Hall

I've experienced significant improvements in local SEO with BirdEye, effortlessly managing online presence and reputation through their user-friendly dashboard and robust features, resulting in increased visibility and customer engagement for my business.

J. Young

I've been using BirdEye for my business and it's been a game-changer. The customer reviews management feature has helped me increase online visibility by 25% and drive more sales through direct responses to customers' inquiries. Highly recommended!

R. Harris

I've had an exceptional experience with BirdEye - its comprehensive reputation management tools and user-friendly interface have allowed me to effectively monitor and improve my online presence, resulting in a significant increase in customer engagement and loyalty.

S. Hall

I've been using BirdEye for my business and it's been a game-changer! The reputation management and online presence monitoring features have helped me identify and address customer concerns, leading to improved reviews and increased sales. Highly recommend!

L. Collins

I've found BirdEye to be incredibly effective in streamlining my online reputation management and customer engagement efforts. The intuitive interface and robust features have saved me time and effort, allowing me to focus on delivering exceptional customer experiences.

J. Harris

I've been using BirdEye for a few months now and I'm thoroughly impressed with its ability to streamline online reputation management. The intuitive interface and robust reporting features have saved me so much time and effort. Highly recommend!

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Frequently asked questions about BirdEye

Find answers to the most relevant queries to be able to make decisions right away.

What is BirdEye?

BirdEye is a digital reputation management platform that helps businesses monitor and manage their online presence across multiple review sites, social media platforms, and other online directories.


How does BirdEye work?

BirdEye aggregates reviews from various sources such as Google, Yelp, Facebook, and others, and provides a centralized dashboard for businesses to view and manage their online reputation.


What features does BirdEye offer?

BirdEye offers features such as review monitoring, reputation scoring, social media management, and analytics to help businesses understand their online presence and make data-driven decisions.


Can I use BirdEye with my existing marketing tools?

Yes, BirdEye integrates with popular marketing platforms like Google My Business, Hootsuite, and HubSpot, making it easy to incorporate into your existing workflow.


Is BirdEye secure?

BirdEye takes data security seriously and uses enterprise-grade encryption and access controls to ensure that sensitive business information is protected.


How much does BirdEye cost?

BirdEye pricing varies based on the specific plan you choose, but it starts at a low monthly rate and scales up depending on your business's needs.


Can I try BirdEye for free?

Yes, BirdEye offers a free trial period to let businesses test its features and see how it can help them improve their online reputation.


How does BirdEye help with social media management?

BirdEye's social media module helps businesses schedule posts, engage with customers, and track performance across multiple platforms from a single dashboard.


Can I use BirdEye for my small business?

Yes, BirdEye is suitable for small businesses as well as larger enterprises. It offers scalable features to meet the needs of businesses of all sizes.


What kind of support does BirdEye offer?

BirdEye provides dedicated customer support through phone, email, and chat channels, ensuring that businesses get help when they need it most.



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