Customer Experience Analytics Platform

Unlock customer insights with our AI-powered analytics platform. Track touchpoints, measure loyalty, and optimize experiences to drive business growth and customer satisfaction.

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Reviews and Ratings of Customer Experience Analytics Platform

We’ve gathered all the data so you don’t have to, making decisions simple and saving you time and money.

3.0 (737)

ROI

Productivity

Value for Money

4.2

Ease of Use

4.4

Support

2.9

Usage by Business Size

39%

41%

20%

Categories - 2

Natural Language Processing (NLP)

Text Mining

Features - 11

Data Extraction

Multi-Language

Optical Character Recognition

Part of Speech Tagging

Predictive Modeling

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Find features critical for making decisions

Find a specific feature the platform should have to be a great fit for your organisation.

Can this product help us with Sentiment Analysis?

Can this product help us with Topic Classification?

Can this product help us with Tagging?

Can this product help us with Text Analysis?

Customer Experience Analytics Platform Pricing Plans

Find out which pricing plan is the best fit for you.

Starter

For small teams and businesses

$25

Growth

For growing teams and businesses

$50

Pro

For large teams and enterprises

$100

Enterprise

For very large teams and enterprises

$200

Customer Experience Analytics Platform Product Reviews

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What verified reviews from expects say about
Customer Experience Analytics Platform

Insights from field experts about Customer Experience Analytics Platform from first hand.

R. Campbell

Underwhelming experience with CX Insights. The platform failed to deliver actionable insights despite its promise of "deep customer understanding". Data visualization was clunky and time-consuming to navigate, wasting precious hours for our team.

C. Taylor

I've had a transformative experience with CXAP. The platform's intuitive dashboards and actionable insights have empowered me to identify pain points, boost customer satisfaction, and drive business growth - it's an absolute game-changer!

W. Johnson

I've been blown away by how seamlessly CXAnalytics integrates with our existing CRM system, providing actionable insights into customer interactions and preferences. The intuitive dashboard has helped us identify areas for improvement and optimize our support processes, resulting in a sign...

D. Collins

"I've had an incredible experience using this CX analytics platform - it's transformed our customer insights and informed data-driven decisions, leading to significant improvements in customer satisfaction and loyalty."

G. King

I'm extremely disappointed with this CEAP software. It promised to help me understand customer behavior but failed miserably. The platform was clunky and hard to navigate, making it a chore to use. Insights were outdated and didn't provide actionable recommendations. Customer support was n...

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Customer Experience Analytics Platform is best fit for these top industries

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