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HotSchedules

HotSchedules is a cloud-based workforce management platform that streamlines scheduling, labor forecasting, and time-tracking for restaurants, bars, and other foodservice operations. It improves employee engagement and customer satisfaction while reducing costs and administrative burden.

Reviews and Ratings of HotSchedules

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G2 Rating

4.3 (103 Reviews)

SaasGuro Rating

Overall 4.4 (562 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.4 (456 Reviews)

What verified reviews from expects say about
HotSchedules

Insights from field experts about HotSchedules from first hand

J. Parker

I've been using HotSchedules for our restaurant and it's been a game-changer. Easy to navigate, great time-saving features like automatic scheduling and payroll management. Excellent customer support too, highly recommend for businesses in the service industry.

F. King

I've been using HotSchedules for months and it's been a nightmare. The app is clunky and slow to load, making it difficult to navigate. Employee scheduling features are okay, but the integration with our POS system is glitchy and causes errors frequently. Customer support has been unhelpfu...

M. Torres

I'm extremely disappointed with HotSchedules. The scheduling process is clunky and time-consuming, often resulting in errors. Employee communication tools are limited, making it difficult to stay connected with staff. The mobile app is slow and unresponsive, causing me to miss important up...

P. Harrison

I've been using HotSchedules for our restaurant's labor management and it has streamlined our scheduling process, improved employee visibility, and allowed us to better manage labor costs - a game-changer for our business!

J. Sanchez

I've been using HotSchedules for my restaurant's scheduling and time management needs, and I'm thoroughly impressed with its capabilities. The intuitive interface made it easy to set up and navigate, even for someone like me who isn't tech-savvy. I appreciate how the software allows me to ...

T. Wilson

I've been using HotSchedules for my restaurant and it's been a game-changer! The scheduling tool is user-friendly, the mobile app is seamless, and the analytics reports have helped me streamline our labor costs and improve employee satisfaction. Highly recommend!

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Frequently asked questions about HotSchedules

Find answers to the most relevant queries to be able to make decisions right away.

What is HotSchedules?

HotSchedules is a cloud-based employee scheduling and labor management software designed for restaurants, retail, and hospitality businesses.


How does HotSchedules help with employee scheduling?

HotSchedules allows managers to easily create and manage schedules, taking into account employee availability, time-off requests, and seniority. It also provides mobile access for employees to view their schedules and swap shifts.


What are the benefits of using HotSchedules?

Using HotSchedules can help businesses reduce scheduling conflicts, improve labor costs, increase employee engagement, and enhance customer satisfaction. It also provides valuable insights into labor data for informed business decisions.


Is HotSchedules user-friendly?

Yes, HotSchedules is designed to be intuitive and easy to use, even for those without prior scheduling experience. Its user interface is clean and simple, making it accessible to managers and employees alike.


Can I integrate HotSchedules with other systems?

Yes, HotSchedules integrates seamlessly with a range of third-party systems, including payroll software, HR platforms, and POS systems. This allows for streamlined data transfer and improved operational efficiency.


How secure is my data in HotSchedules?

HotSchedules takes data security seriously, using enterprise-grade encryption, secure servers, and regular backups to protect sensitive information. It also complies with relevant regulations such as GDPR and HIPAA.


What kind of support does HotSchedules offer?

HotSchedules provides comprehensive customer support through phone, email, and online chat channels. Its dedicated team is available to help with onboarding, training, and ongoing technical assistance.


Can I try out HotSchedules before committing to a paid plan?

Yes, HotSchedules offers a free trial or demo account for new users to experience its features firsthand. This allows businesses to test the software's capabilities and see if it meets their specific needs.



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