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Okendo

Okendo is a cloud-based review management platform that helps e-commerce businesses collect and showcase customer reviews on their websites and social media channels. It provides features such as review collection, moderation, and display customization to improve online reputation, drive sales, and increase customer trust.

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Reviews and Ratings of Okendo

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G2 Rating

4.5 (22 Reviews)

SaasGuro Rating

Overall 4.7 (242 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.8 (212 Reviews)

What verified reviews from expects say about
Okendo

Insights from field experts about Okendo from first hand

M. Young

I've had an incredible experience with Okendo - their seamless integration, intuitive design, and top-notch customer support have streamlined my product reviews and feedback process, saving me time and enhancing customer engagement. Highly recommended!

V. Torres

I was thoroughly disappointed with Okendo's performance. The integration process was clunky and time-consuming, and customer feedback analytics were limited, lacking crucial insights to inform meaningful changes. Overall, a subpar experience.

C. Collins

I'm thoroughly impressed with Okendo's user-friendly interface and robust features! As someone who's used the platform to streamline my after-sales process, I can attest to its seamless integration with e-commerce platforms. The analytics and reporting tools have been a game-changer in hel...

N. Collins

I've had an exceptional experience with Okendo. The seamless product returns and reviews management has streamlined my e-commerce operations, saving me time and resources while providing valuable customer insights to inform business decisions. Highly recommended!

R. Davis

I'm extremely disappointed with Okendo's customer support. I encountered an issue while setting up their product and despite following their guidelines to the letter, I couldn't get it working as expected. The supposed 24/7 support was nowhere to be found when I needed it most - my tickets...

Okendo is best fit for these top industries

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Manufacturing

Manufacturing industry software for production planning, quality control, and supply chain management. Advanced solutions to monitor processes, ensure product standards, and track materials. Trusted by manufacturers to support reliable and high-quality production.

Hospitality

Hospitality industry software for hotel management, guest services, and booking operations. Top solutions to handle reservations, manage staff, and improve guest experiences. Trusted by hotels and resorts to support efficient and welcoming hospitality services.

Agriculture

Agriculture industry software for crop management, livestock tracking, and supply chain operations. Advanced solutions to monitor growth, manage resources, and ensure sustainability. Key tools for efficient and productive farming practices.

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Frequently asked questions about Okendo

Find answers to the most relevant queries to be able to make decisions right away.

What is Okendo?

Okendo is a customer review and feedback platform designed to help e-commerce businesses collect and showcase user-generated content.

How does Okendo work?

Okendo integrates with popular e-commerce platforms such as Shopify and Magento, allowing customers to leave reviews and ratings on product pages.

What are the benefits of using Okendo?

Using Okendo can increase customer trust, drive sales, and improve brand reputation by showcasing authentic customer feedback.

Is Okendo easy to set up?

Yes, setting up Okendo is straightforward and typically takes only a few minutes. You can start collecting reviews within hours of installation.

Can I customize the review widget on my website?

Yes, Okendo offers customizable review widgets that can be tailored to fit your brand's style and design.

How do I encourage customers to leave reviews?

Okendo provides tools and strategies to help you boost review rates, such as email reminders and in-cart prompts.

Is my data safe with Okendo?

Yes, Okendo takes data security seriously and ensures that all customer data is handled in accordance with industry standards and regulations.

Can I integrate Okendo with other tools and apps?

Yes, Okendo offers integrations with popular e-commerce tools, social media platforms, and marketing software to help you streamline your operations and improve customer experiences.

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