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Yotpo

Yotpo is a customer review and ratings platform that helps e-commerce businesses collect, showcase, and respond to customer feedback across multiple sales channels. It also provides analytics and marketing automation features for improved brand reputation and loyalty.

Reviews and Ratings of Yotpo

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G2 Rating

4.3 (237 Reviews)

SaasGuro Rating

Overall 4.1 (802 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.6 (362 Reviews)

What verified reviews from expects say about
Yotpo

Insights from field experts about Yotpo from first hand

L. Moore

I've had an incredible experience with Yotpo, its social proof and review management features have taken our online store to the next level by increasing customer trust and conversion rates significantly.

T. Davis

I've been blown away by Yotpo's user-friendly interface and seamless social proof integration - it's simplified my e-commerce marketing efforts, significantly boosting customer trust and sales. Their excellent customer support has also been a major plus. Highly recommend!

G. Watson

I was disappointed with Yotpo's customer service. Their platform promised seamless reviews and ratings integration but consistently crashed on my website, resulting in lost sales. The user interface is cluttered and difficult to navigate. Despite its potential, Yotpo fell short of expectat...

J. Anderson

I've had an excellent experience with Yotpo's social proof and user-generated content management. Their platform is incredibly easy to use, allowing me to seamlessly collect and showcase reviews across multiple channels. The analytics are also very insightful, providing valuable insights o...

G. Johnson

I've found Yotpo to be incredibly effective in enhancing customer reviews and ratings on our e-commerce site. Its user-friendly interface and robust features have significantly boosted our online reputation, driving more sales and loyalty. Highly recommended!

G. King

I've been using Yotpo for several months now and I'm thoroughly impressed with its capabilities. The social proof feature has taken my customer reviews to the next level - I've seen a significant increase in conversions since implementing it on my website. The automated review collection p...

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Frequently asked questions about Yotpo

Find answers to the most relevant queries to be able to make decisions right away.

What is Yotpo?

Yotpo is a review and analytics platform that helps online retailers collect, analyze, and showcase customer reviews across all their sales channels.


How does Yotpo help with review collection?

Yotpo provides a variety of review collection methods, including email invitations, in-cart prompts, and mobile app integrations, to encourage customers to leave reviews on product pages.


What types of analytics does Yotpo provide?

Yotpo offers advanced analytics and reporting capabilities that help businesses understand their review data, including sentiment analysis, category-specific insights, and customizable dashboards.


Can I use Yotpo with multiple sales channels?

Yes, Yotpo integrates with a wide range of e-commerce platforms, marketplaces, and social media channels, making it easy to manage reviews across all your sales touchpoints.


Is Yotpo compliant with GDPR and CCPA regulations?

Yes, Yotpo is committed to data protection and compliance with global regulations, including GDPR in the EU and CCPA in California, USA.


Can I customize my review form with Yotpo?

Yes, Yotpo allows businesses to customize their review forms to match their brand's design and style, ensuring a seamless customer experience.


What kind of support does Yotpo offer?

Yotpo provides 24/7 support through phone, email, and chat channels, as well as extensive online resources, including knowledge base articles and video tutorials.


Is there a free trial or demo available for Yotpo?

Yes, Yotpo offers a free trial and demo experience that allows businesses to explore the platform's features and capabilities before committing to a paid plan.



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