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Riskified

Riskified is an e-commerce risk management platform that uses AI and machine learning to identify and prevent online payment fraud, chargebacks, and disputes in real-time.

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Reviews and Ratings of Riskified

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G2 Rating

4.5 (214 Reviews)

SaasGuro Rating

Overall 4.5 (250 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.7 (29 Reviews)

What verified reviews from expects say about
Riskified

Insights from field experts about Riskified from first hand

G. Watson

Disappointing experience with Riskified. The automated risk assessment tool over-detected legitimate orders, leading to unnecessary chargebacks and delayed payments for my business. Their support team was unresponsive and unhelpful in resolving issues.

R. Robinson

I'm extremely disappointed with Riskified's performance. Their AI-driven risk assessment tool failed to accurately flag high-risk transactions, resulting in significant chargebacks and losses for my business. The platform's user interface was clunky and difficult to navigate, wasting valua...

L. Scott

"I've been using Riskified for several months and it's been a game-changer for my business. Their AI-powered risk management tools have helped me reduce chargebacks by 80% and improve customer satisfaction."

R. Lewis

I've had the pleasure of utilizing Riskified's cutting-edge software solution for transaction risk management and I must say it's been a game-changer for my business. The intuitive interface made onboarding seamless, and their AI-driven detection capabilities have significantly reduced fal...

T. Garcia

I'm extremely disappointed with my experience using Riskified. The supposed AI-powered risk assessment tool fell flat for me - it consistently flagged legitimate customers as high-risk, causing a significant number of false positives that I had to manually review and clear. This resulted i...

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Frequently asked questions about Riskified

Find answers to the most relevant queries to be able to make decisions right away.

What is Riskified?

Riskified is a commerce risk management platform that helps e-commerce businesses prevent and resolve disputes, minimize losses, and improve customer satisfaction.

How does Riskified work?

Riskified uses machine learning algorithms to analyze transactions in real-time, identifying potential risks and anomalies. Our technology then flags these transactions for review by human analysts, who make decisions about whether to approve or decline the transaction.

What types of businesses use Riskified?

Riskified serves a wide range of e-commerce businesses, from small online retailers to large marketplaces and enterprises. Our platform is particularly suited for businesses that experience high volumes of transactions or have complex risk management needs.

Is Riskified PCI-DSS compliant?

Yes, Riskified is fully PCI-DSS compliant, which means our platform meets the highest standards for security and data protection in the payment card industry.

Can I integrate Riskified with my existing e-commerce platform?

Yes, our API allows seamless integration with a wide range of e-commerce platforms, including Shopify, Magento, and more. Our team also provides dedicated support to ensure a smooth onboarding process.

How does Riskified protect customer data?

Riskified is committed to protecting customer data and ensuring the security of our platform. We use industry-leading encryption methods, secure servers, and strict access controls to safeguard sensitive information.

What types of disputes can Riskified help resolve?

Our platform can help resolve a wide range of disputes, including chargebacks, returns, refunds, and more. We work closely with merchants to investigate these issues and find mutually beneficial solutions.

Is Riskified a good fit for my business?

Riskified is a good fit for any e-commerce business that wants to minimize risk, improve customer satisfaction, and increase revenue. Our team would be happy to discuss your specific needs and determine whether our platform is right for you.

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