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ThankView

ThankView is a sentiment analysis platform that helps businesses understand their customers' emotions and feedback through text analytics, providing actionable insights to improve customer experience and drive loyalty.

Reviews and Ratings of ThankView

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G2 Rating

4.9 (184 Reviews)

SaasGuro Rating

Overall 4.9 (416 Reviews)
Value for Money
Ease of Use
Support

Capterra Rating

4.9 (213 Reviews)

What verified reviews from expects say about
ThankView

Insights from field experts about ThankView from first hand

G. Harris

I'm extremely disappointed with ThankView's inability to handle large data sets efficiently. The software crashes frequently and lacks essential features, making it impractical for my business needs, rendering it a waste of investment.

M. Phillips

I've thoroughly enjoyed using ThankView for creating personalized digital thank-you cards! The user-friendly interface and vast template library made it a breeze to create professional-looking cards in minutes. Perfect for acknowledging gifts and showing appreciation in style. Highly recom...

A. Jones

I'm extremely disappointed with ThankView's performance. The user interface is clunky and outdated, making it difficult to navigate even for simple tasks. The customer support team took hours to respond to my queries, offering unhelpful solutions that didn't resolve the issues I was facing...

G. Taylor

I've had the pleasure of utilizing ThankView for creating digital gratitude journals and I'm thoroughly impressed with its user-friendly interface and versatility. The ability to add personalized photos, audio messages, and written reflections has made it an enjoyable experience for me and...

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Frequently asked questions about ThankView

Find answers to the most relevant queries to be able to make decisions right away.

What is ThankView?

ThankView is a video survey platform that helps businesses and organizations collect feedback from their customers, employees, or members through short video surveys.


How does ThankView work?

ThankView allows users to create video surveys with questions and answers, which are then shared with respondents via email, SMS, or other channels. Respondents can answer the survey by recording a video response.


What features does ThankView offer?

ThankView offers features such as customizable video templates, analytics dashboards, and integrations with popular platforms like Google Sheets, Airtable, and more.


Is ThankView easy to use?

Yes, ThankView is designed to be user-friendly. The platform provides a simple and intuitive interface for creating video surveys and analyzing responses.


Can I integrate ThankView with my existing tools?

Yes, ThankView offers integrations with popular platforms like Google Sheets, Airtable, and more, allowing you to easily connect your ThankView data with your existing workflows.


Is ThankView secure?

Yes, ThankView takes security seriously. The platform is built on a robust and secure architecture that protects user data and ensures the confidentiality of survey responses.


Can I use ThankView for in-person surveys?

No, ThankView is designed specifically for online video surveys. However, you can use it to collect feedback from customers or employees who are not physically present at a location.


What kind of support does ThankView offer?

ThankView offers dedicated customer support via email and phone, as well as extensive resources on their website, including tutorials, guides, and FAQs like these!



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