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VICIdial

Efficiently manage inbound & outbound calls with VICIdial's cloud-based contact center software, featuring auto-dialing, IVR, ACD, and analytics for optimized customer interactions.

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Reviews and Ratings of VICIdial

We’ve gathered all the data so you don’t have to, making decisions simple and saving you time and money.

4.6 (322)

ROI

3%

Productivity

3%

Value for Money

5.0

Ease of Use

3.3

Support

4.3

Usage by Business Size

40%
59%
1%

Categories - 1

AI icon Telemarketing
All Categories

Features - 10

AI icon Call Center Management AI icon Call Logging AI icon Call Recording AI icon Call Scripting AI icon Callback Scheduling AI icon Caller ID
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Find features critical for making decisions

Find a specific feature the platform should have to be a great fit for your organisation.

Can this product help us with Inbound Call Center?

Can this product help us with Lead Distribution?

Can this product help us with Campaign Management?

Can this product help us with Multi-Channel Communication?

VICIdial Pricing Plans

Find out which pricing plan is the best fit for you.

Basic

For small teams and pilot projects

$20

Standard

Ideal for small to medium-sized companies

$50

Enterprise

Suitable for large enterprises and complex scenarios

$100

VICIdial Product Reviews

See the platform from within the latest VICIdial videos.

What verified reviews from expects say about
VICIdial

Insights from field experts about VICIdial from first hand.

R. Moore

I've had a fantastic experience with VICIdial - its intuitive interface and robust features have streamlined our inbound sales operations, resulting in increased efficiency and revenue growth for our business. Highly recommend!

T. Evans

"I've had an exceptional experience with VICIdial. Its user-friendly interface and robust features have streamlined my telemarketing campaigns, significantly improving efficiency and productivity. The customizable reporting and analytics tools are also incredibly valuable."

H. Thomas

I'm thoroughly impressed with VICIdial's seamless integration and robust features which significantly enhanced my team's productivity and efficiency while managing inbound calls effortlessly. Its intuitive interface made it a breeze to use and customize according to our specific needs. Hig...

R. Phillips

I've thoroughly enjoyed utilizing VICIdial - its robust features and seamless integration have significantly enhanced our telemarketing operations. The platform's user-friendliness and customizable options make it a valuable asset to any business looking to streamline their outreach effort...

H. Sanchez

I'm thoroughly impressed with VICIdial's robust features and seamless integration. As an agent, I've experienced significant efficiency gains with its automated dialing capabilities. The system's ability to handle high call volumes is exceptional, minimizing wait times for both myself and ...

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VICIdial is best fit for these top industries

Visit Website AI icon

Accommodation

Accommodation industry software for property management, guest services, and booking operations. Advanced solutions to handle reservations, manage facilities, and improve guest experiences. Key tools for smooth and welcoming accommodation services.

Administrative

Administrative industry software for task management, document handling, and communication. Advanced solutions to organize workflows, track progress, and improve efficiency. Key tools for smooth and effective administrative operations.

Agriculture

Agriculture industry software for crop management, livestock tracking, and supply chain operations. Advanced solutions to monitor growth, manage resources, and ensure sustainability. Key tools for efficient and productive farming practices.

All Industries

Alternatives to VICIdial you might consider and compare

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Bitrix24

Bitrix24 is a powerful all-in-one CRM platform that streamlines business operations, enhances team collaboration, and drives customer engagement for sustained growth.

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Lusha

Discover powerful lead generation with Lusha—uncover precise contact details in seconds, enhancing your sales strategy with effortless data retrieval.

Five9

Boost your customer service efficiency with Five9’s cloud-based contact center solution. Streamline calls, empower agents, and deliver exceptional customer experiences for business success.

CloudTalk

Unlock seamless customer communication with CloudTalk's AI-powered cloud phone system. Automate workflows, boost productivity, and deliver exceptional customer experiences.

JustCall

JustCall streamlines business communications by integrating seamlessly with top CRMs, offering powerful call routing and analytics to boost productivity and enhance customer satisfaction.

Kixie PowerCall

Boost sales performance with Kixie PowerCall's all-in-one phone, text, and email platform. Automate and streamline customer interactions to drive revenue growth.

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Frequently asked questions about VICIdial

Find answers to the most relevant queries to be able to make decisions right away.

What is VICIdial?

VICIdial is an open-source, web-based dialing system designed for telemarketing and customer service applications.

Is VICIdial scalable?

Yes, VICIdial is highly scalable and can handle large volumes of calls. It's widely used in call centers with thousands of agents.

What programming languages does VICIdial use?

VICIdial uses Perl as its primary scripting language, but it also utilizes other tools like MySQL for database management and Apache for web serving.

Is VICIdial compatible with different phone systems?

Yes, VICIdial supports integration with various phone systems, including Asterisk, FreeSWITCH, and more, making it a versatile solution for call centers.

What kind of support does VICIdial offer?

VICIdial has an active community of users and developers who contribute to its development and provide support through online forums and documentation.

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