VICIdial is an open-source, web-based dialing system designed for telemarketing and customer service applications.

VICIdial

Name: VICIdial
Rating: 4.6 (322 reviews)

VICIdial is a cloud-based call center software that automates and manages telemarketing campaigns with features like predictive dialing, IVR, ACD, and CRM integration, allowing businesses to streamline sales processes and improve customer engagement.

Get Started

Reviews and Ratings of VICIdial

We have gathered all the data so you don't have to.

Making decisions simple and saving your time and money.

G2 Rating

4.1 (39 Reviews)

SaasGuro Rating

Overall 4.6 (322 Reviews)

Value for Money

Ease of Use

Support

Capterra Rating

4.7 (262 Reviews)

What verified reviews from expects say about
VICIdial

Insights from field experts about VICIdial from first hand

R. Moore

I've had a fantastic experience with VICIdial - its intuitive interface and robust features have streamlined our inbound sales operations, resulting in increased efficiency and revenue growth for our business. Highly recommend!

T. Evans

"I've had an exceptional experience with VICIdial. Its user-friendly interface and robust features have streamlined my telemarketing campaigns, significantly improving efficiency and productivity. The customizable reporting and analytics tools are also incredibly valuable."

H. Thomas

I'm thoroughly impressed with VICIdial's seamless integration and robust features which significantly enhanced my team's productivity and efficiency while managing inbound calls effortlessly. Its intuitive interface made it a breeze to use and customize according to our specific needs. Hig...

R. Phillips

I've thoroughly enjoyed utilizing VICIdial - its robust features and seamless integration have significantly enhanced our telemarketing operations. The platform's user-friendliness and customizable options make it a valuable asset to any business looking to streamline their outreach effort...

H. Sanchez

I'm thoroughly impressed with VICIdial's robust features and seamless integration. As an agent, I've experienced significant efficiency gains with its automated dialing capabilities. The system's ability to handle high call volumes is exceptional, minimizing wait times for both myself and ...

VICIdial is best fit for these top industries

Visit Website

Manufacturing

Manufacturing industry software for production planning, quality control, and supply chain management. Advanced solutions to monitor processes, ensure product standards, and track materials. Trusted by manufacturers to support reliable and high-quality production.

Hospitality

Hospitality industry software for hotel management, guest services, and booking operations. Top solutions to handle reservations, manage staff, and improve guest experiences. Trusted by hotels and resorts to support efficient and welcoming hospitality services.

Agriculture

Agriculture industry software for crop management, livestock tracking, and supply chain operations. Advanced solutions to monitor growth, manage resources, and ensure sustainability. Key tools for efficient and productive farming practices.

Alternatives to VICIdial you might consider and compare

These are alternatives that you can choose from and compare to best align with your interests and filed of expertise.

Bitrix24

Bitrix24 is a cloud-based collaboration platform that offers a range of business tools and features. It provides file sharing and storage, project management, communication channels, CRM system, task management, and integration with third-party apps through APIs or Zapier. Users can also create custom workflows and automate tasks within the platform.

Lusha

Lusha is a B2B contact and sales intelligence platform that helps businesses find accurate and up-to-date information on companies and key decision-makers. It uses machine learning algorithms to verify data accuracy and provides insights on company structures, revenue, and more. Lusha's goal is to empower businesses with the most reliable data, enhancing their sales and marketing efforts.

Five9

Five9 is a cloud-based contact center software that automates and streamlines customer interactions, providing features such as automated dialing, call routing, IVR, and analytics to improve customer experience and agent productivity.

CloudTalk

CloudTalk is a cloud-based contact center software that provides businesses with a comprehensive platform for managing customer interactions. It offers features such as call routing, IVR, ACD, and CRM integration, allowing users to streamline their sales, marketing, and support activities in a single interface. The software also includes analytics and AI-powered tools for improving customer experience and agent productivity.

JustCall

JustCall is a cloud-based telephony platform that enables businesses to make and receive calls, send messages, and manage communication workflows through an intuitive interface. It integrates with CRM systems and supports SMS, voice, and video communications.

Kixie PowerCall

Kixie PowerCall is a cloud-based sales engagement platform that automates and optimizes sales outreach, enabling businesses to streamline customer interactions, personalize communication, and drive revenue growth with AI-powered features and analytics-driven insights.

Cloud Predictive Dialer

Cloud-based predictive dialing software that automates outbound sales and customer service calls by dynamically selecting and connecting to available agents based on real-time call center metrics. This intelligent system minimizes idle time, boosts productivity, and enhances overall efficiency, ensuring optimal resource utilization and superior call handling experiences.

CallCenterNOW

CallCenterNOW is a cloud-based contact center software that provides omnichannel engagement, AI-powered routing, and real-time analytics to deliver exceptional customer experiences and drive business growth.

Explore more Alternatives

Frequently asked questions about VICIdial

Find answers to the most relevant queries to be able to make decisions right away.

What is VICIdial?

Is VICIdial scalable?

What programming languages does VICIdial use?

Is VICIdial compatible with different phone systems?

What kind of support does VICIdial offer?

Hi there, what do you need?

We need a reliable project management software for 50 for less than 10$ per user...

Audit platform with integrated learning and inventory management...

I need a dental clinic software to handle, bookings and payments...

Recommend me an easy and fast to implement chatbot for our support...

Our Advanced algorithm will find the best solution for your needs and filter out all the nonsense and marketing buzz for you