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ZIWO

Streamline customer support with ZIWO's AI-powered cloud contact center software, automating tasks, improving agent productivity, and enhancing overall customer experience.

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Reviews and Ratings of ZIWO

We’ve gathered all the data so you don’t have to, making decisions simple and saving you time and money.

4.7 (140)

ROI

11%

Productivity

4%

Value for Money

4.8

Ease of Use

4.1

Support

4.1

Usage by Business Size

16%
74%
10%

Categories - 1

AI icon Call Accounting
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Features - 11

AI icon Call Duration AI icon Call Recording AI icon Call Routing AI icon Call Volume AI icon Caller ID AI icon Cost Analysis
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Find features critical for making decisions

Find a specific feature the platform should have to be a great fit for your organisation.

Can this product help us with Inbound Reporting?

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ZIWO Pricing Plans

Find out which pricing plan is the best fit for you.

Starter

For small teams and freelancers (up to 3 agents)

$9.99

Growth

For growing teams (up to 15 agents)

$24.99

Enterprise

For large enterprises (unlimited agents)

$49.99

What verified reviews from expects say about
ZIWO

Insights from field experts about ZIWO from first hand.

M. Lee

Ziwo's clunky interface and poor integration capabilities hindered my team's productivity. Unreliable automation features led to wasted time and frustrated customers. Disappointing customer service made resolving issues even more challenging. Not recommended for any serious business operat...

P. Martin

I've been utilizing ZIWO for several weeks now and I'm thoroughly impressed with its efficiency. The user-friendly interface makes it a breeze to manage my customer interactions and schedule appointments. The automation features have significantly reduced the time spent on mundane tasks, a...

E. Johnson

Unfortunately my experience with ZIWO has been thoroughly underwhelming. The supposedly seamless integration with our CRM was non-existent and caused more headaches than it solved. Their customer support team seemed disinterested in resolving issues, taking an excessively long time to resp...

M. White

I've been using Ziwo for a few months now and I'm really impressed with how it's streamlined our customer communication process. The automation feature has saved us so much time and the reporting is incredibly detailed, giving me valuable insights into our sales pipeline. The user interfac...

R. Jackson

I've had an exceptional experience with ZIWO's platform. The intuitive interface and seamless automation of workflows have significantly streamlined my operations. The ability to customize and tailor the software to meet specific business needs is truly impressive. Overall, I'm thoroughly ...

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ZIWO is best fit for these top industries

Visit Website AI icon

Accommodation

Accommodation industry software for property management, guest services, and booking operations. Advanced solutions to handle reservations, manage facilities, and improve guest experiences. Key tools for smooth and welcoming accommodation services.

Agriculture

Agriculture industry software for crop management, livestock tracking, and supply chain operations. Advanced solutions to monitor growth, manage resources, and ensure sustainability. Key tools for efficient and productive farming practices.

Arts

Arts industry software for project management, creative collaboration, and audience engagement. Leading solutions to organize exhibitions, manage portfolios, and connect with audiences. Trusted by artists and galleries to support creative projects and expand reach.

All Industries

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Unlock seamless customer communication with CloudTalk's AI-powered cloud phone system. Automate workflows, boost productivity, and deliver exceptional customer experiences.

Tenfold

Unlock your sales potential with Tenfold's AI-powered sales engagement platform, streamlining outreach, follow-ups, and data management for improved customer connections and revenue growth.

InfoFlo

Streamline sales operations with InfoFlo's all-in-one CRM, contact management, and sales automation tool, empowering businesses to drive revenue growth and enhance customer relationships.

FreJun Call Automation Platform

Streamline customer interactions with FreJun's AI-powered call automation platform, delivering personalized experiences, enhanced efficiency, and real-time insights for businesses to thrive in a rapidly changing market.

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Frequently asked questions about ZIWO

Find answers to the most relevant queries to be able to make decisions right away.

What is ZIWO?

ZIWO is a cloud-based call center software that helps businesses manage their customer interactions efficiently.

Is ZIWO easy to use?

Yes, ZIWO is designed to be user-friendly and intuitive. Our software requires minimal training and can be used by anyone with basic computer skills.

Can I customize ZIWO to fit my business needs?

Yes, ZIWO offers customizable features such as branding, workflows, and reporting to meet your specific business requirements.

What kind of support does ZIWO offer?

ZIWO provides 24/7 customer support through various channels including email, phone, and live chat. Our dedicated team is always ready to assist you with any queries or concerns.

Is ZIWO secure and compliant?

Yes, ZIWO adheres to industry-leading security standards and complies with major regulations such as GDPR, HIPAA, and PCI-DSS. Our software ensures the protection of sensitive customer data.

Can I integrate ZIWO with other tools and systems?

Yes, ZIWO offers seamless integrations with popular third-party applications such as CRM, Helpdesk, and Marketing Automation platforms to enhance your overall workflow.

How much does ZIWO cost?

ZIWO pricing plans are flexible and scalable to meet your business needs. We offer customizable packages starting at a competitive price point. Contact us for a quote tailored to your requirements.

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