ZIWO is a cloud-based call center software that helps businesses manage their customer interactions efficiently.

Yes, ZIWO is designed to be user-friendly and intuitive. Our software requires minimal training and can be used by anyone with basic computer skills.

ZIWO

Name: ZIWO
Rating: 4.7 (140 reviews)

Ziwo is an omnichannel engagement platform that enables businesses to manage and automate customer interactions across various channels such as calls, messages, emails, and social media. It streamlines communication with automated workflows, analytics, and AI-powered tools.

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Reviews and Ratings of ZIWO

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G2 Rating

4.8 (32 Reviews)

SaasGuro Rating

Overall 4.7 (140 Reviews)

Value for Money

Ease of Use

Support

Capterra Rating

4.7 (84 Reviews)

What verified reviews from expects say about
ZIWO

Insights from field experts about ZIWO from first hand

M. Lee

Ziwo's clunky interface and poor integration capabilities hindered my team's productivity. Unreliable automation features led to wasted time and frustrated customers. Disappointing customer service made resolving issues even more challenging. Not recommended for any serious business operat...

P. Martin

I've been utilizing ZIWO for several weeks now and I'm thoroughly impressed with its efficiency. The user-friendly interface makes it a breeze to manage my customer interactions and schedule appointments. The automation features have significantly reduced the time spent on mundane tasks, a...

E. Johnson

Unfortunately my experience with ZIWO has been thoroughly underwhelming. The supposedly seamless integration with our CRM was non-existent and caused more headaches than it solved. Their customer support team seemed disinterested in resolving issues, taking an excessively long time to resp...

M. White

I've been using Ziwo for a few months now and I'm really impressed with how it's streamlined our customer communication process. The automation feature has saved us so much time and the reporting is incredibly detailed, giving me valuable insights into our sales pipeline. The user interfac...

R. Jackson

I've had an exceptional experience with ZIWO's platform. The intuitive interface and seamless automation of workflows have significantly streamlined my operations. The ability to customize and tailor the software to meet specific business needs is truly impressive. Overall, I'm thoroughly ...

ZIWO is best fit for these top industries

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Manufacturing

Manufacturing industry software for production planning, quality control, and supply chain management. Advanced solutions to monitor processes, ensure product standards, and track materials. Trusted by manufacturers to support reliable and high-quality production.

Hospitality

Hospitality industry software for hotel management, guest services, and booking operations. Top solutions to handle reservations, manage staff, and improve guest experiences. Trusted by hotels and resorts to support efficient and welcoming hospitality services.

Agriculture

Agriculture industry software for crop management, livestock tracking, and supply chain operations. Advanced solutions to monitor growth, manage resources, and ensure sustainability. Key tools for efficient and productive farming practices.

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Frequently asked questions about ZIWO

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