Genesys Cloud

Sblocca l'impegno in canali multipli e l'esperienza di cliente con Genesys Cloud, un piattaforma per il centro di contatto unificato che semplifica le operazioni e aumenta i risultati aziendali.

Začínáme

Recenze a hodnocení Genesys Cloud

Am adunat toate datele pentru ca tu să nu fii nevoit, luând decizii simple și economisind timp și bani.

4.3 (1,644)

ROI

16%

Productivity

24%

Value for money

4.7

Snadné použití

3.9

Podpora

3.1

Využití podle velikosti firmy

12%

80%

kategorie - 3

Gestione forza lavoro call center

Assicurazione della qualità del centro di contatto

IVR

All Categories

Funkce - 39

Pannello di attività

Interfaccia dell'Agente

Chiamata automatica

Distribuzione Automatizzata delle Chiamate

Gestione del Centro di Accoglienza

Dichiarazione di chiamata

All Features

Začněte s Genesys Cloud hned!

Găsiți funcții esențiale pentru luarea deciziilor

Găsiți o caracteristică specifică pe care platforma ar trebui să o aibă pentru a fi potrivită pentru organizația dvs.

Bu ürün bize 보고 및 분석 konusunda yardımcı olur musunuz?

Bu ürün bize 세 번째 당사자 통합 konusunda yardımcı olur musunuz?

Bu ürün bize 피드백 관리 konusunda yardımcı olur musunuz?

Bu ürün bize 설문조사 관리 konusunda yardımcı olur musunuz?

Genesys Cloud cenové plány

Zjistěte, který cenový plán je pro vás nejvhodnější.

Starter

Perfect for small teams or pilot projects. Includes a limited set of features and users.

$12

Growth

Ideal for growing businesses or teams. Offers more advanced features and users than the Starter plan.

$25

Pro

Designed for large enterprises or complex operations. Includes all features and unlimited users.

$75

Co říkají ověřené recenze od očekávání o
Genesys Cloud

Postřehy od odborníků v terénu o Genesys Cloud z první ruky.

D. Taylor

I've had an exceptional experience with Genesys Cloud, its intuitive interface and robust features have streamlined our customer engagement, allowing us to provide timely support and improve overall satisfaction ratings in a seamless and efficient manner.

R. Stewart

I'm thoroughly impressed with Genesys Cloud - its intuitive interface and seamless integration of AI-powered routing have significantly improved our customer service experience, allowing us to resolve issues efficiently and provide a higher level of support.

D. Stewart

I've had an exceptional experience with Genesys Cloud. The intuitive interface and seamless integration have streamlined our customer engagement processes. The analytics and reporting capabilities have provided invaluable insights, enabling us to make data-driven decisions. Moreover, the s...

J. Thompson

I've had the pleasure of using Genesys Cloud for my customer service needs and I must say it's been a game-changer. The intuitive interface made it easy to set up and manage omnichannel interactions with our customers. The analytics and reporting features helped us identify areas for impro...

C. Campbell

I've had the pleasure of utilizing Genesys Cloud for our customer service operations and I must say it's been a game-changer. The intuitive interface made it incredibly easy to set up and manage our workflows, routing, and reporting in one seamless platform. The AI-driven analytics provide...

J. White

I've had the pleasure of utilizing Genesys Cloud for our company's customer service needs, and I must say it has been a game-changer. The user-friendly interface made it incredibly easy to set up and manage our contact center operations. The omnichannel capabilities allowed us to seamlessl...

M. Jackson

I've been using Genesys Cloud for customer service and it's been a game-changer. Intuitive interface, seamless omnichannel integration, and robust analytics capabilities have improved our team's productivity and overall experience, making it an indispensable tool in our operations.

Začněte s Genesys Cloud hned!

Genesys Cloud se nejlépe hodí pro tato špičková odvětví

Navštívit web

숙소

숙박업소 소프트웨어는 재산 관리, 게스트 서비스 및 예약 운영을 위한 것입니다. 고급 솔루션으로 예약 처리, 시설 관리 및 게스트 경험 향상을 위해 개발되었습니다. 부드럽고 환영하는 숙박 서비스를 제공하기 위해 주요 도구입니다.

행정부

행정업무 소프트웨어: 업무 관리, 문서 처리 및 의사소통을 위한 도구입니다. 고급 솔루션으로 workflow 조직, 진행 상황 추적 및 운영 효율성을 향상시킵니다. 원활하고 효과적인 행정운영을 위한 주요 도구입니다.

광고宣傳

광고 산업 소프트웨어로 캠페인 관리, 타겟 분석 및 창의적 협력. 고급 솔루션으로 캠페인을 계획하고 성과를 추적하며 콘텐츠를 설계하는 것. 영향력 있고 성공적인 광고 활동을 위한 필수 도구.

All Industries

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