Nextiva Alternatives

Nextiva is a cloud-based business communication platform offering VoIP phone systems, video conferencing, and customer engagement tools for small to medium-sized businesses, simplifying operations and enhancing customer experience.

Nextiva

Overall Rating 4.6 (8,408 Reviews)

Productivity: 92%

ROI: 6%

Alternatives: 23

Categories: 12

Features: 97

Alternative Products

Bitrix24

Bitrix24 is a cloud-based collaboration platform that offers a range of business tools and features. It provides file sharing and storage, project management, communication channels, CRM system, task management, and integration with third-party apps through APIs or Zapier. Users can also create custom workflows and automate tasks within the platform.

Overall Rating 4.1 (1,559 Reviews)

Productivity: 126%

ROI: 86%

Categories: 61

Features: 375

Salesforce

Salesforce is a cloud-based software company that provides customer relationship management (CRM) solutions to businesses of all sizes. It offers a range of products and services including sales, marketing, and customer service tools, as well as analytics and artificial intelligence capabilities. The platform is designed to help companies manage interactions with customers across various touchpoints.

Overall Rating 4.4 (42,388 Reviews)

Productivity: 82%

ROI: 88%

Categories: 45

Features: 274

JotForm 4 0

JotForm 4.0 is a powerful online form builder that simplifies data collection with intuitive drag-and-drop functionality customizable templates and seamless integrations with popular services such as Google Sheets Mailchimp and more.

Overall Rating 4.7 (5,946 Reviews)

Productivity: 48%

ROI: 125%

Categories: 37

Features: 261

LiveAgent

LiveAgent is a cloud-based customer service platform that enables businesses to manage all communication channels in one place. It offers features such as ticketing system, live chat, phone and email management, reporting and analytics, and integration with popular CRM systems. The software aims to help companies provide timely and efficient support to their customers.

Overall Rating 4.5 (3,774 Reviews)

Productivity: 14%

ROI: 56%

Categories: 30

Features: 193

Zendesk

Zendesk is a cloud-based customer service platform that helps businesses manage and support customers across multiple channels. It provides ticketing, chat, voice, and mobile messaging capabilities, as well as analytics and reporting tools to track performance and identify areas for improvement. The software also integrates with popular apps and services, allowing companies to personalize their customer experience.

Overall Rating 4.2 (10,594 Reviews)

Productivity: 4%

ROI: 17%

Categories: 28

Features: 192

Webex

Webex is a video conferencing and online meeting platform that enables users to connect with others remotely through voice and video calls, screen sharing, and virtual whiteboarding in real-time.

Overall Rating 4.3 (27,384 Reviews)

Productivity: 4%

ROI: 7%

Categories: 22

Features: 159

Zoho Desk

Zoho Desk is a cloud-based customer support software that automates ticketing, routing, and escalation processes to provide timely resolutions. It streamlines communication with customers through various channels like email, phone, chat, social media, and SMS.

Overall Rating 4.3 (13,266 Reviews)

Productivity: 32%

ROI: 58%

Categories: 21

Features: 155

Talkdesk

Talkdesk is a cloud-based contact center software that provides businesses with an all-in-one platform for customer engagement. It offers features such as omnichannel communication, AI-powered routing, and analytics-driven insights to help companies deliver exceptional customer experiences. The software also includes integration capabilities with popular CRM systems, enabling seamless data sharing and automation of business processes.

Overall Rating 3.8 (3,993 Reviews)

Productivity: 19%

ROI: 7%

Categories: 10

Features: 80

GoTo Connect

GoTo Connect is a cloud-based meeting and collaboration platform that enables users to hold video meetings, share screens, and collaborate in real-time. It offers features such as virtual whiteboards, chat functions, and integration with popular productivity tools like Google Drive and Microsoft Office. The software also allows for seamless connectivity across devices, including desktops, laptops, tablets, and mobile phones.

Overall Rating 4.4 (2,049 Reviews)

Productivity: 69%

ROI: 1%

Categories: 10

Features: 63

RingCentral MVP

RingCentral MVP is a unified communications as a service (UCaaS) platform that integrates voice, video, team messaging, and collaboration in one cloud-based solution. It offers advanced features such as AI-driven call management, contact center capabilities, and analytics to streamline business communications and improve productivity.

Overall Rating 4.2 (1,980 Reviews)

Productivity: 21%

ROI: 10%

Categories: 10

Features: 64

inContact Call Center Software

inContact Call Center Software is a cloud-based contact center platform that offers omnichannel engagement, AI-driven routing, and real-time analytics to help businesses streamline customer interactions, improve agent productivity, and deliver exceptional customer experiences.

Overall Rating 4.1 (2,486 Reviews)

Productivity: 38%

ROI: 19%

Categories: 9

Features: 73

SurveyMonkey

SurveyMonkey is a web-based survey and questionnaire platform that enables users to create and distribute surveys, collect data, and analyze results. It offers customizable templates, question types, and reporting features for various use cases including market research, customer feedback, and employee engagement.

Overall Rating 4.3 (23,666 Reviews)

Productivity: 16%

ROI: 62%

Categories: 9

Features: 77

Twilio Communications Platform

Twilio is a cloud-based communications platform that enables businesses to build, scale and operate real-time communication experiences across messaging, voice and video. It provides APIs for text, voice and video capabilities, allowing developers to easily integrate communications into applications.

Overall Rating 2.6 (1,100 Reviews)

Productivity: 67%

ROI: 31%

Categories: 8

Features: 73

RingOver

RingOver is a cloud-based communication platform that provides businesses with a virtual PBX system, integrated CRM and dialer tools to manage customer interactions, sales pipeline, and marketing campaigns in one seamless interface.

Overall Rating 4.2 (1,384 Reviews)

Productivity: 57%

ROI: 37%

Categories: 8

Features: 65

Dialpad Sell

Dialpad Sell is a cloud-based sales engagement platform that helps businesses streamline their sales process with AI-powered automation, personalized customer interactions, and real-time analytics.

Overall Rating 4.3 (2,992 Reviews)

Productivity: 67%

ROI: 31%

Categories: 7

Features: 66

Typeform

Typeform is a user-friendly online form builder that allows users to create interactive and customizable forms, surveys, and quizzes using drag-and-drop tools and a wide range of templates.

Overall Rating 3.7 (2,328 Reviews)

Productivity: 12%

ROI: 59%

Categories: 7

Features: 64

Five9

Five9 is a cloud-based contact center software that automates and streamlines customer interactions, providing features such as automated dialing, call routing, IVR, and analytics to improve customer experience and agent productivity.

Overall Rating 3.5 (1,183 Reviews)

Productivity: 46%

ROI: 15%

Categories: 7

Features: 60

SurveyLegend

SurveyLegend is a user-friendly online survey platform that enables creators to build and distribute surveys easily, with features such as drag-and-drop question builder, customizable templates, and integrations with popular tools like Google Sheets and Airtable.

Overall Rating 4.5 (1,510 Reviews)

Productivity: 67%

ROI: 11%

Categories: 6

Features: 63

CallHippo

CallHippo is a cloud-based call center software that enables businesses to establish a professional phone presence. It allows users to make and receive calls, set up auto-receptionists, and manage leads and customers. CallHippo also offers features like voicemail transcription, call recording, and analytics.

Overall Rating 3.5 (1,553 Reviews)

Productivity: 29%

ROI: 6%

Categories: 5

Features: 47

VoIP ms

Our VoIP MS software enables seamless communication by integrating voice and video capabilities with Microsoft applications such as Outlook, Teams, and Skype for Business. It streamlines workflows and enhances collaboration through a user-friendly interface.

Overall Rating 4.4 (1,285 Reviews)

Productivity: 9%

ROI: 36%

Categories: 4

Features: 41

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