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Top ITSM
Software Solutions

Discover our collection of ITSM software solutions, designed to streamline digital content creation and management.

Salesforce logo

Salesforce

Salesforce is a cloud-based software company that provides customer relationship management (CRM) solutions to businesses of all sizes. It offers a range of products and services including sales, marketing, and customer service tools, as well as analytics and artificial intelligence capabilities. The platform is designed to help companies manage interactions with customers across various touchpoints.

Overall Rating 4.4 (42,388 Reviews)

Productivity: 82%

ROI: 88%

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Industries: 68

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Categories: 45

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Features: 274

Zendesk logo

Zendesk

Zendesk is a cloud-based customer service platform that helps businesses manage and support customers across multiple channels. It provides ticketing, chat, voice, and mobile messaging capabilities, as well as analytics and reporting tools to track performance and identify areas for improvement. The software also integrates with popular apps and services, allowing companies to personalize their customer experience.

Overall Rating 4.2 (10,594 Reviews)

Productivity: 4%

ROI: 17%

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Industries: 46

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Categories: 28

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Features: 192

EZOfficeInventory logo

EZOfficeInventory

EZOfficeInventory is a cloud-based inventory management software designed for businesses of all sizes to track and manage their assets, equipment, and consumables across multiple locations in real-time.

Overall Rating 4.6 (1,866 Reviews)

Productivity: 58%

ROI: 51%

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Industries: 31

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Categories: 24

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Features: 159

Freshdesk logo

Freshdesk

Freshdesk is a cloud-based helpdesk and customer service software that automates ticketing, provides omnichannel support, and offers advanced reporting and analytics to streamline customer interactions and improve business outcomes.

Overall Rating 4.4 (7,180 Reviews)

Productivity: 4%

ROI: 11%

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Industries: 54

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Categories: 18

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Features: 130

JIRA Service Management logo

JIRA Service Management

JIRA Service Management is a help desk and IT service management tool that enables teams to deliver exceptional customer experiences by automating workflows, streamlining issue resolution, and providing real-time insights into service performance.

Overall Rating 4.2 (1,545 Reviews)

Productivity: 51%

ROI: 17%

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Industries: 42

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Categories: 16

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Features: 132

Freshservice

Freshservice is a cloud-based IT service management (ITSM) and customer support software that helps organizations streamline their help desk operations, manage incidents, requests, and problems, and improve overall business efficiency.

Overall Rating 4.6 (1,916 Reviews)

Productivity: 26%

ROI: 6%

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Industries: 49

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Categories: 13

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Features: 112

ManageEngine Desktop Central

ManageEngine Desktop Central is a unified endpoint management solution that enables IT teams to manage, monitor, and secure their entire desktop ecosystem including Windows, macOS, Linux, and mobile devices.

Overall Rating 4.5 (1,857 Reviews)

Productivity: 28%

ROI: 55%

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Industries: 13

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Categories: 11

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Features: 94

GitLab

GitLab is a web-based DevOps platform that provides source code management and version control features similar to GitHub or Bitbucket. It offers a complete development life cycle with integrated tools for CI/CD, issue tracking, and project collaboration.

Overall Rating 4.5 (2,007 Reviews)

Productivity: 78%

ROI: 8%

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Industries: 9

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Categories: 10

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Features: 92

TeamSupport

TeamSupport is a customer success and account management platform that automates workflows, streamlines communication, and provides visibility into customer interactions to help businesses deliver exceptional support experiences.

Overall Rating 4.4 (1,762 Reviews)

Productivity: 59%

ROI: 22%

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Industries: 68

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Categories: 6

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Features: 59

Zoho Assist

Zoho Assist is a remote desktop support tool that enables IT professionals to provide fast and secure technical assistance to end-users remotely. It offers features like screen sharing, remote printing, and chat messaging for seamless support experiences.

Overall Rating 4.3 (6,611 Reviews)

Productivity: 63%

ROI: 8%

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Industries: 47

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Categories: 6

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Features: 65

Hi there, what do you need?

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