Bomgar vs LiveChat
Features Comparison
Discover how Bomgar and LiveChat compare to each other by their features
Total
33
53
API
Access Controls/Permissions
Access Management
Activity Dashboard
Alerts/Escalation
Alerts/Notifications
Application Access Control
Automated Routing
Autoresponders
CRM
Calendar Management
Call Center Management
Canned Responses
Chat/Messaging
Collaboration Tools
Compliance Management
Credential Management
Customer Database
Customer Experience Management
Customer History
Customer Portal
Customizable Branding
Customizable Fields
Dashboard
Data Security
Email Management
File Sharing
Gamification
Geotargeting
IVR
Inbox Management
Key Performance Indicators
Knowledge Base Management
Lead Qualification
Macros/Templated Responses
Marketing Automation
Mobile Access
Multi-Channel Communication
Multi-Factor Authentication
Opportunity Management
Password Management
Pipeline Management
Policy Management
Prioritization
Proactive Chat
Real-Time Chat
Real-Time Monitoring
Real-Time Notifications
Remote Access Management
Reporting/Analytics
Screen Sharing
Segmentation
Self Service Portal
Service Level Agreement (SLA) Management
Session Recording
Session Transfer
Social Media Integration
Support Ticket Management
Surveys & Feedback
Task Automation
Third-Party Integrations
Threat Intelligence
Transcripts/Chat History
Transfers/Routing
User Activity Monitoring
User Session Management
Visual Analytics
Workflow Management
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