Calabrio One Suite vs LiveAgent

Discover how Calabrio One Suite and LiveAgent compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.5 (575)
4.5 (3,774)

Value for Money

4.1
4.4

Ease of Use

4.0
4.1

ROI

30%
56%

Productivity

39%
14%

Support

4.9
3.7

Categories

4
30

Industries

9
68

Features

39
193

Small Businesses

7%
38%

Medium Businesses

90%
56%

Enterprise Businesses

3%
6%

Industries Comparison

Accommodation

#519
#76

Administrative

#448
#68

Advertising

N/A
#58

Aerospace

N/A
#57

Agriculture

N/A
#77

Airlines

N/A
#50

Amusement

N/A
#44

Animal Production

N/A
#49

Arms

N/A
#46

Arts

N/A
#68

Categories Comparison

Business Phone Systems

N/A
#2

Call Center

N/A
#7

Call Center Workforce Management

#10
N/A

Call Recording

N/A
#4

Call Tracking

N/A
#2

Chatbot

N/A
#2

Cloud Communication Platform

N/A
#6

Cloud PBX

N/A
#3

Complaint Management

N/A
#6

Contact Center

N/A
#6

Features Comparison

AI/Machine Learning

N/A
#24

API

N/A
#49

Access Controls/Permissions

#315
#58

Account Alerts

N/A
#6

Account Management

N/A
#4

Activity Dashboard

#392
#73

Activity Tracking

N/A
#31

Alerts/Escalation

N/A
#18

Alerts/Notifications

#432
#69

Assignment Management

N/A
#18

Winners

LiveAgent logo

LiveAgent

1

Overall Winner

3
LiveAgent logo

LiveAgent

1

Reviews Winner

3
LiveAgent logo

LiveAgent

1

Value for Money Winner

3
LiveAgent logo

LiveAgent

1

Ease of Use Winner

3

Calabrio One Suite

1

Productivity Winner

3

Calabrio One Suite

1

Support Winner

3
LiveAgent logo

LiveAgent

1

Categories Winner

3
LiveAgent logo

LiveAgent

1

Industries Winner

3
LiveAgent logo

LiveAgent

1

Features Winner

3
LiveAgent logo

LiveAgent

1

Small Businesses Winner

3

Calabrio One Suite

1

Medium Businesses Winner

3
LiveAgent logo

LiveAgent

1

Enterprise Businesses Winner

3

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