Calabrio One Suite vs Zoho Desk

Discover how Calabrio One Suite and Zoho Desk compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.5 (575)
4.3 (13,266)

Value for Money

4.1
2.5

Ease of Use

4.0
3.1

ROI

30%
58%

Productivity

39%
32%

Support

4.9
3.2

Categories

4
21

Industries

9
68

Features

39
155

Small Businesses

7%
35%

Medium Businesses

90%
52%

Enterprise Businesses

3%
13%

Industries Comparison

Accommodation

#519
#52

Administrative

#448
#47

Advertising

N/A
#39

Aerospace

N/A
#37

Agriculture

N/A
#56

Airlines

N/A
#31

Amusement

N/A
#30

Animal Production

N/A
#34

Arms

N/A
#29

Arts

N/A
#50

Categories Comparison

Call Center

N/A
#6

Call Center Workforce Management

#10
N/A

Complaint Management

N/A
#5

Contact Center

N/A
#5

Contact Center Quality Assurance

#11
#1

Customer Communications Management

N/A
#4

Customer Engagement

N/A
#6

Customer Experience

N/A
#9

Customer Service

N/A
#6

Customer Success

N/A
#4

Features Comparison

API

N/A
#37

Access Controls/Permissions

#315
#41

Account Alerts

N/A
#5

Account Management

N/A
#3

Activity Dashboard

#392
#53

Activity Tracking

N/A
#22

Agent Interface

N/A
#5

Alerts/Escalation

N/A
#15

Alerts/Notifications

#432
#51

Archiving & Retention

N/A
#12

Winners

Zoho Desk logo

Zoho Desk

1

Overall Winner

3
Zoho Desk logo

Zoho Desk

1

Reviews Winner

3

Calabrio One Suite

1

Value for Money Winner

3

Calabrio One Suite

1

Ease of Use Winner

3

Calabrio One Suite

1

Productivity Winner

3

Calabrio One Suite

1

Support Winner

3
Zoho Desk logo

Zoho Desk

1

Categories Winner

3
Zoho Desk logo

Zoho Desk

1

Industries Winner

3
Zoho Desk logo

Zoho Desk

1

Features Winner

3
Zoho Desk logo

Zoho Desk

1

Small Businesses Winner

3

Calabrio One Suite

1

Medium Businesses Winner

3
Zoho Desk logo

Zoho Desk

1

Enterprise Businesses Winner

3

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