CloudTalk vs Calabrio One Suite

Discover how CloudTalk and Calabrio One Suite compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.2 (1,775)
4.5 (575)

Value for Money

3.6
4.1

Ease of Use

4.4
4.0

ROI

13%
30%

Productivity

27%
39%

Support

4.4
4.9

Categories

6
4

Industries

11
9

Features

52
39

Small Businesses

17%
7%

Medium Businesses

75%
90%

Enterprise Businesses

8%
3%

Industries Comparison

Accommodation

N/A
#519

Administrative

#304
#448

Agriculture

#378
N/A

Automotive

#426
#636

Chemical

#345
N/A

Education

#318
N/A

Energy

N/A
#515

Finance

#382
#566

Food

#415
N/A

Gas

N/A
#367

Categories Comparison

Call Accounting

#3
N/A

Call Center Workforce Management

N/A
#10

Contact Center Quality Assurance

#7
#11

IVR

#12
N/A

Predictive Dialer

#7
N/A

Quality Management

N/A
#10

Softphone

#6
N/A

Speech Analytics

N/A
#8

Telemarketing

#4
N/A

Features Comparison

Access Controls/Permissions

N/A
#315

Activity Dashboard

#301
#392

Agent Interface

#12
N/A

Alerts/Notifications

N/A
#432

Audit Management

N/A
#132

Auto-Dialer

#34
N/A

Automatic Call Distribution

#24
N/A

Automatic Transcription

N/A
#29

By-Extension Reporting

#2
N/A

CRM

#189
N/A

Winners

CloudTalk

1

Overall Winner

3

CloudTalk

1

Reviews Winner

3

Calabrio One Suite

1

Value for Money Winner

3

CloudTalk

1

Ease of Use Winner

3

Calabrio One Suite

1

Productivity Winner

3

Calabrio One Suite

1

Support Winner

3

CloudTalk

1

Categories Winner

3

CloudTalk

1

Industries Winner

3

CloudTalk

1

Features Winner

3

CloudTalk

1

Small Businesses Winner

3

Calabrio One Suite

1

Medium Businesses Winner

3

CloudTalk

1

Enterprise Businesses Winner

3

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