CloudTalk vs GoTo Connect

Discover how CloudTalk and GoTo Connect compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.2 (1,775)
4.4 (2,049)

Value for Money

3.6
4.6

Ease of Use

4.4
3.9

ROI

13%
1%

Productivity

27%
69%

Support

4.4
4.9

Categories

6
10

Industries

11
68

Features

52
63

Small Businesses

17%
32%

Medium Businesses

75%
63%

Enterprise Businesses

8%
5%

Industries Comparison

Accommodation

N/A
#273

Administrative

#304
#246

Advertising

N/A
#222

Aerospace

N/A
#227

Agriculture

#378
#303

Airlines

N/A
#170

Amusement

N/A
#177

Animal Production

N/A
#188

Arms

N/A
#194

Arts

N/A
#236

Categories Comparison

Audio Conferencing

N/A
#4

Auto Dialer

N/A
#7

Business Phone Systems

N/A
#7

Call Accounting

#3
N/A

Call Recording

N/A
#9

Call Tracking

N/A
#8

Cloud Communication Platform

N/A
#7

Cloud PBX

N/A
#5

Contact Center Quality Assurance

#7
N/A

IVR

#12
#7

Features Comparison

API

N/A
#149

Activity Dashboard

#301
#250

Agent Interface

#12
N/A

Alerts/Notifications

N/A
#267

Audio/Video Conferencing

N/A
#6

Auto-Dialer

#34
#28

Automatic Call Distribution

#24
#20

By-Extension Reporting

#2
N/A

CRM

#189
#159

Call Center Management

#34
#27

Winners

GoTo Connect

1

Overall Winner

3

GoTo Connect

1

Reviews Winner

3

GoTo Connect

1

Value for Money Winner

3

CloudTalk

1

Ease of Use Winner

3

CloudTalk

1

ROI Winner

3

GoTo Connect

1

Productivity Winner

3

GoTo Connect

1

Support Winner

3

GoTo Connect

1

Categories Winner

3

GoTo Connect

1

Industries Winner

3

GoTo Connect

1

Features Winner

3

GoTo Connect

1

Small Businesses Winner

3

CloudTalk

1

Medium Businesses Winner

3

CloudTalk

1

Enterprise Businesses Winner

3

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