Front vs inContact Call Center Software

Discover how Front and inContact Call Center Software compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.6 (2,751)
4.1 (2,486)

Value for Money

4.7
3.8

Ease of Use

4.8
3.6

ROI

7%
19%

Productivity

12%
38%

Support

3.9
4.2

Categories

1
9

Industries

47
3

Features

11
73

Small Businesses

22%
32%

Medium Businesses

77%
60%

Enterprise Businesses

1%
8%

Industries Comparison

Administrative

Agriculture

Animal Production

Arts

Automotive

Biotechnology

Broadcasting

Chemical

Clothing

Construction

Categories Comparison

Auto Dialer

Call Center Workforce Management

Call Recording

Call Tracking

Contact Center Quality Assurance

Customer Support

IVR

Predictive Dialer

Speech Analytics

Features Comparison

API

Activity Dashboard

Auto-Dialer

Automatic Call Distribution

Automatic Transcription

CRM

Call Center Management

Call Disposition

Call Logging

Call Monitoring

Winners

Front

1

Value for Money Winner

3

Front

1

Ease of Use Winner

3

inContact Call Center Software

1

Productivity Winner

3
3

Front

1

Industries Winner

3

inContact Call Center Software

1

Small Businesses Winner

3

Front

1

Medium Businesses Winner

3

inContact Call Center Software

1

Enterprise Businesses Winner

3

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