Front
Front is a cloud-based customer communication platform that helps teams manage and track all their customer interactions across multiple channels, including email, chat, and social media, in one centralized inbox.
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Overall 4.6 (2,751 Reviews)
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Frequently asked questions about Front
Find answers to the most relevant queries to be able to make decisions right away.
What is Front?
Front is an all-in-one platform that helps teams communicate and collaborate more effectively, replacing email as the primary means of communication.
How does Front work?
Front integrates with your existing tools like Gmail, Outlook, Slack, and more to provide a unified inbox for your team. You can create and manage threads, assign tasks, and track conversations all in one place.
What are the benefits of using Front?
By switching from email to Front, teams can reduce response times by up to 50%, increase productivity, and improve customer satisfaction. Plus, you'll have a clear audit trail of all conversations and decisions made within your team.
Is Front easy to use?
Yes! Front is designed to be user-friendly and intuitive. Most teams can get started with just 15 minutes of training. Plus, our support team is always available to help if you have any questions or need assistance setting up your account.
Can I integrate Front with my existing tools?
Absolutely! Front integrates seamlessly with popular tools like Gmail, Outlook, Slack, and many more. This way, you can keep using the tools you love while still benefiting from the power of Front.
How secure is Front?
Front takes data security very seriously. We use enterprise-grade encryption to protect all conversations and data stored within our platform, so you can trust that your communications are safe and confidential.
Can I try Front for free?
Yes! We offer a 14-day free trial for new users. This allows you to experience the full power of Front without any commitment or risk. If you decide it's not right for your team, no worries - just cancel and walk away.
What happens after my free trial ends?
If you decide to keep using Front after your trial ends, we'll guide you through the onboarding process to get your team set up with a paid plan. Our support team is always available to help answer any questions or address any concerns you may have.
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