Genesys Cloud vs VoIP ms

Discover how Genesys Cloud and VoIP ms compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.3 (1,644)
4.4 (1,285)

Value for Money

4.7
3.2

Ease of Use

3.9
4.7

ROI

16%
36%

Productivity

24%
9%

Support

3.1
4.3

Categories

3
4

Industries

65
12

Features

39
41

Small Businesses

12%
16%

Medium Businesses

80%
82%

Enterprise Businesses

8%
2%

Industries Comparison

Accommodation

Administrative

Advertising

Aerospace

Agriculture

Airlines

Amusement

Animal Production

Arms

Arts

Categories Comparison

Business Phone Systems

Call Center Workforce Management

Cloud PBX

Contact Center Quality Assurance

IVR

Telephony

Features Comparison

Activity Dashboard

Agent Interface

Alerts/Notifications

Auto-Dialer

Automated Attendant

Automatic Call Distribution

Call Center Management

Call Disposition

Call List Management

Call Logging

Winners

VoIP ms

1

Overall Winner

3

Genesys Cloud

1

Reviews Winner

3

Genesys Cloud

1

Value for Money Winner

3

VoIP ms

1

Ease of Use Winner

3

VoIP ms

1

ROI Winner

3

Genesys Cloud

1

Productivity Winner

3

VoIP ms

1

Support Winner

3

VoIP ms

1

Categories Winner

3

Genesys Cloud

1

Industries Winner

3

VoIP ms

1

Features Winner

3

VoIP ms

1

Small Businesses Winner

3

VoIP ms

1

Medium Businesses Winner

3

Genesys Cloud

1

Enterprise Businesses Winner

3

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