inContact Call Center Software vs RingCentral Contact Center

Discover how inContact Call Center Software and RingCentral Contact Center compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.1 (2,486)

2.9 (1,482)

Value for Money

3.8

Ease of Use

3.6

4.3

ROI

19%

Productivity

38%

Support

4.2

4.8

Industries

Features

Small Businesses

32%

13%

Medium Businesses

60%

76%

Enterprise Businesses

11%

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Industries Comparison

Accommodation

N/A

#999

Administrative

N/A

#861

Advertising

N/A

#763

Aerospace

N/A

#863

Agriculture

N/A

#1107

Airlines

N/A

#582

Amusement

N/A

#671

Animal Production

N/A

#698

Arms

N/A

#690

Arts

N/A

#872

Categories Comparison

Auto Dialer

N/A

Call Center Workforce Management

N/A

Call Recording

N/A

Call Tracking

N/A

Contact Center Quality Assurance

N/A

Customer Support

N/A

IVR

#24

Predictive Dialer

N/A

Softphone

N/A

Speech Analytics

N/A

Features Comparison

API

#140

N/A

Activity Dashboard

#226

N/A

Auto-Dialer

#25

N/A

Automatic Call Distribution

#18

#43

Automatic Transcription

#17

N/A

CRM

#143

N/A

Call Center Management

#24

#55

Call Disposition

#24

Call Logging

#19

#39

Call Monitoring

#20

#48

Winners

RingCentral Contact Center