LiveChat vs Bomgar

Discover how LiveChat and Bomgar compare to each other by their: categories, industries, features, pricing, reviews, ease of use...

Reviews

4.5 (1,739)
4.6 (2,466)

Value for Money

4.0
4.6

Ease of Use

4.3
3.7

ROI

2%
1%

Productivity

54%
24%

Support

4.0
4.4

Categories

5
3

Industries

68
9

Features

53
33

Small Businesses

14%
34%

Medium Businesses

80%
56%

Enterprise Businesses

6%
10%

Industries Comparison

Accommodation

#331
N/A

Administrative

#286
N/A

Advertising

#258
N/A

Aerospace

#270
#315

Agriculture

#356
N/A

Airlines

#197
N/A

Amusement

#209
N/A

Animal Production

#221
N/A

Arms

#227
#265

Arts

#279
N/A

Categories Comparison

Customer Engagement

#10
N/A

Customer Service

#10
N/A

Help Desk

#8
#9

Live Chat

#10
N/A

Online CRM

#10
N/A

Privileged Access Management

N/A
#5

Remote Support

N/A
#10

Features Comparison

API

#164
N/A

Access Controls/Permissions

#217
#253

Access Management

N/A
#10

Activity Dashboard

#284
N/A

Alerts/Escalation

#44
N/A

Alerts/Notifications

#304
N/A

Application Access Control

N/A
#3

Automated Routing

#25
#27

Autoresponders

#29
N/A

CRM

#178
N/A

Winners

LiveChat

1

Overall Winner

3

Bomgar

1

Reviews Winner

3

Bomgar

1

Value for Money Winner

3

LiveChat

1

Ease of Use Winner

3

LiveChat

1

ROI Winner

3

LiveChat

1

Productivity Winner

3

Bomgar

1

Support Winner

3

LiveChat

1

Categories Winner

3

LiveChat

1

Industries Winner

3

LiveChat

1

Features Winner

3

Bomgar

1

Small Businesses Winner

3

LiveChat

1

Medium Businesses Winner

3

Bomgar

1

Enterprise Businesses Winner

3

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